Summary

JOB SUMMARY

The Patient Surgical Liaison (PSL) has the primary responsibility of managing the surgical waiting room and all persons related to patients having surgery at Carroll Hospital Center. The PSL uses a customer friendly approach to manage family members waiting to keep them updated and informed of the patients progress through perioperative services. The PSL has excellent communication skills and is adept at recognizing situations that need further intervention. The PSL escorts family members to the appropriate floor upon the patient's admission. The PSL keeps updated records of where family members are should they leave the waiting room and helps to coordinate the surgeon and family meetings throughout the day. The PSL reports directly to the Clinical Manager of Surgical Services. The PSL ensures that all services are delivered in accordance with the mission statement and SPIRIT values of Carroll Hospital Center.

REQUIREMENTS Preferred High School Diploma Less than 2 years Required
 

Additional Information

As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.