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Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8am-5pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

25080 - 2110 Operating Room

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Builds, modifies and acts as content expert for Physician specific Surgical Preference cards. Assures proper supply, equipment and instruments are present on preference cards. Ensures appropriate use of preference cards i.e. Reviewing upcoming scheduled procedure and insuring the appropriate physician preference cards are utilized.

2. Acts as support to Surgical Operations Manager, ensure that operational activities remain on time and within budget. Supports clerical roles with organizing and scanning appropriate files into Electronic Medical Record.

3. Support Nursing staff by assisting with Pre-op and Post-op patient calls as needed. Motivate and support a large diverse team within a time-sensitive and demanding environment including problem resolution and content expert for surgical services.

4. Assists in data collection for the updating of metrics to achieve productivity targets, eliminate errors, and deliver excellent customer service.

5. Partner with cross-functional teams to improve proprietary tools and systems. Work closely with finance and Materials Services departments to ensure that activities remain compliant and profitable.

6. Assists with materials, inventory and patient billing. Conduct routine and ongoing review of surgical preference cards. Reviews and reports issues to management.

7. Acts a support for other duties not listed as assigned.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. High School Diploma

Preferred:

Experience/Skills:

Required:

Preferred:

1. Peri-Operative Experience with Medical/ Surgical Terminology.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements, will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions

Work is considered sedentary. Position requires work indoors in a patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.