NC, USA
5 days ago
Payment Hub Product Manager (Remote)
Join our mission to create a completely new, 100% digital bank that uses consumer feedback to truly meet customers’ best interests. Jenius Bank, a division of SMBC MANUBANK, and a member of SMBC Group, is being built by a close-knit and fun-loving team of financial services professionals and technology experts who came together for the challenge of building a full-service digital bank from scratch. We’re committed to doing it the right way for the customer and are growing rapidly. To learn more about our relationship to our parent company, visit our website. The anticipated salary range for this role is between $150,000.00 and $185,000.00. The specific salary offered to an applicant will be based on their individual qualification, experiences, and analysis of current compensation paid in their geography and the market for similar roles at time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC MANUBANK offers a competitive portfolio of benefits to its employees. . Jenius Bank is strategically scaling up a portfolio of products and building extraordinary experiences. In 2023, we launched our first two products reaching $1 billion in deposits and over $700 million in loans, all before Jenius Bank’s first anniversary. We don’t plan to slow down, with ambitious growth plans and the capital necessary to execute a multi-year strategic plan. We have a start-up mindset paired with SMBC Group’s 400 years of history. SMBC Group has more than 150 offices and 86,000 employees worldwide in nearly 40 countries and is committed to creating new business to better serve customers in the rapidly evolving digital environment. Join us on the journey that has caught the attention of the Banking Dive, and more to reinvent banking where smarter banking translates to a richer life. **SUMMARY:** Seeking strong performer to drive the development of a Payment Hub strategy, configuration, and implementation for a new online-only retail bank. The candidate must be organized, self-motivated and a strong communicator, able to partner well across an organization. Candidate will be joining a startup environment and should embrace change and an evolving environment. Seeking an innovative problem-solver who is always learning and can challenge the status quo. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** + This role will be a key player in driving the payments strategy of where Jenius Bank will focus over the next 3-5 years to differentiate and become a leading digital bank within the US. + Resonsible for leading the implementation of a next-gen Payment Hub to support Jenius Bank strategic agenda including developing and executing the strategy and driving partner configuration, including monitoring and execution + Establish business cases and goals for the broader platform strategy and communicate across Jenius Bank + Responsible for developing and maintaining the platform roadmap, including near term prioritization of capabilities to align with the learning agenda - Must possess a full understanding of the customer experience, be aware of consumer needs, and recommend opportunities to continue to the value proposition to serve the customer + Optimize outcomes with data (quantitative and qualitative) as the foundation of decision making + Set and track key performance metrics to measure the success of the payment platform and make data-driven decisions to improve its performance + Manage the product development process from concept to launch, ensuring timely delivery of high-quality products + Collaborate closely with customer experience, development, operations and other stakeholders to ensure quality deployment and operational excellence around product launches and payment experiences. + Responsible for risk mitigation and full compliance with all changes in the regulatory environment + Partner closely with Networks and other vendors for their support on the growth strategy + Travel may be required **POSITION SPECIFICATIONS:** + 7+ years of experience in Product Management, Technology, and/or Business Analysis. + Previous experience specializing on payment platforms. + Demonstrated experience with leveraging data to establish learning agendas that drive progress toward achieving and exceeding OKRs. + Experience leading cross functional teams through decision-making to achieve optimized outcomes. **Preferred Qualifications:** + 3-5 years of experience working in ACH, RTP Network/FedNow Service, OCT/AFT, Wires, Zelle and/or a related payments area + Experience with deposit, lending, and revolving credit products + Vendor/partner relationship management + Proficient in MS Office + Experience working in Agile Methodology **EOE STATEMENT** SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com. **CCPA DISCLOSURE** Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.
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