Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Payment Lifecycle Analyst you will support the build out of a strategic cost calculation and analytics platforms, utilizing intelligent automation solutions such as Alteryx and implement process improvements. This spans global functions and stakeholders, feeding into a number of key areas such as savings initiatives, reconciliations, cost accruals and allocations, payment processes and controls. You will be involved in the analysis, design and planning phases, defining requirements, completing testing and executing delivery of FICC products and downstream reconciliations. You will integrate the new solutions into existing processes across internal Operational functions, Front Office and Finance and stakeholder management will form a key part of the position. You will have a consistent record of business analysis, project management and partner engagement skills.
Job Responsibilities:
Execute project tasks, ensuring project plans are well defined and take accountability for the overall project delivery. Manage project work streams and achieve milestones by partnering with Technology, Operations & Business Management. Evaluate project progress using metrics and highlight risks to determine the need for improvements. Maintain and publish reports and logs to stakeholders & sponsors on risks, issues, dependencies, and contingencies to keep the project on track. Structure, maintain, and lead governance forums on a weekly, monthly, and quarterly basis with the broader group. Understand stakeholder requirements and create Strategic & Tactical solutions to solve problems using automation & AI tools. Tailor and implement modifications positively impacting project progress that evolves iteratively based on stakeholder needs, and manage JIRA’s and Dashboards that document these changes. Lead UAT and PROD releases on project deliverables within Sprints to ensure a smooth transition of build to end users. Assist with the development and maintenance of the internal calculation and reporting tools on an ad hoc daily, weekly, and quarterly basis. Manage exceptions, including logging, internal risk and issue reporting, investigation, and closure of daily calculation exceptions. Collate business requirements and work with technology in the translation of manual processes to automated reporting tools. Provide feedback on project highlights, risks, and issues to senior managers via clear and concise communications. Assist with Senior Business Management and Trading desk questions and queries around fees within Markets.Required Qualifications, Skills and Capabilities:
Minimum 4 years of Experience within a banking organization or a similar financial services institution Knowledge of OTC Derivative Markets and suite of products is a must Experience with executing Transformation and/or Change Management initiatives required Ability to lead projects with tight deadlines, be flexible and organize and prioritize work Skillful at evaluating and improving processes, synthesizing information to reach logical conclusions and documenting and presenting findings Intermediate Microsoft Office skills (especially Ms Excel, PowerPoint) Excellent analytical and reporting skills Alteryx, Qlikview & Tableau skills are highly desirable Project management certifications are a plus (PMP, PRINCE2, CSM etc)Preferred Qualifications, Skills and Capabilities:
Experience working with Brokerage & Fees Trade Reconciliation desired