Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Job Summary

As a Payment Lifecycle Specialist within our Financial Operations team, you will take a lead role in acquiring, managing and retaining meaningful relationships that deliver an outstanding experience to our customers. You will be responsible for the funding of Nostro Accounts, monitoring balances, and reconciling daily statements with Predictions & Ledgers within a deadline-promoten environment.

Job Responsibilities

Prepare the position of the Nostros as per the funding requirement  Co-ordinate with the business and treasury teams to arrive at the appropriate funding requirements of the Nostro Account Perform reconciliation to identify the reason for the break and reach out to businesses to close the breaks Support Global Treasury teams in the process of predicting and funding the banks cash positions across Asia, EMEA & WHEM Monitor & validate overdraft & credit interest charges Partner with Global projects team to ensure seamless rollouts of any enhancements and on or off boarding of any accounts from Cash Management systems Provide overall supervision to the staff during their shift operating window Ensure that all work items are completed as per the agreed SLA. Monitor the exceptions and ensure that they are resolved in a timely manner Identify opportunities for improving the efficiency of the process. Identify the training requirements of the team members and work with the Associate on providing the required trainings  Track the changes to the procedures and ensure that the team is fully aware of the changes

 

Required qualifications, capabilities and skills 

Masters / Bachelor's Degree Working knowledge of Nostro Funding Management Strong written and oral comprehension of English language Working knowledge of Banking Operations Computer navigation skills College degree and three or more years of banking experience in a leadership role, or three or more years of Banking Operation Experience

Preferred  qualifications, capabilities and skills 

Proficient in Microsoft Product - Excel, PowerPoint, etc. Knowledge of AI Tools - Alteryx, etc.