Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

 

Job Summary:

As a Payment Lifecycle Specialist within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience. Your contributions will be instrumental in fostering the firm's growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance.

 

Job Responsibilities:

Prepare the position of the Nostros as per the funding requirement Co-ordinate with the business and treasury teams to arrive at the appropriate funding requirements of the Nostro AccountPerform reconciliation to identify the reason for the break and reach out to businesses to close the breaksSupport Global Treasury teams in the process of predicting and funding the banks cash positions across Asia, EMEA & WHEMMonitor & validate overdraft & credit interest chargesPartner with Global projects team to ensure seamless rollouts of any enhancements and on or off boarding of any accounts from Cash Management systemsProvide overall supervision to the staff during their shift operating window. Ensure that all work items are completed as per the agreed SLAMonitor the exceptions and ensure that they are resolved in a timely manner. Identify opportunities for improving the efficiency of the process. Identify the training requirements of the team members and work with the Associate on providing the required trainings Track the changes to the procedures and ensure that the team is fully aware of the changes

 

Required Qualifications, Skills and Capabilities:

Masters / Bachelor's DegreeWorking knowledge of Nostro Funding ManagementStrong written and oral comprehension of English languageWorking knowledge of Banking OperationsComputer navigation skillsCollege degree and three or more years of banking experience in a leadership role, or three or more years of Banking Operation Experience

Preferred Qualifications, Skills and Capabilities:

Proficient in Microsoft Product - Excel, PowerPoint, etc.Knowledge of AI Tools - Alteryx, etc.