Join our team as Payments Implementation Analyst in Commercial and Investment Banking!

 

As a Payments - Implementations Analyst within the EMEA Implementation Team, you will be the single point of contact for clients during implementation, coordinating with various business partners to ensure timely delivery of products and services. You will have the opportunity to build solid relationships with customers and internal partners, influence decisions related to developing solutions, and promote process improvements to enhance the client on-boarding process. This role requires a keen attention to detail, strong organizational and decision-making skills, and the ability to work effectively in a fast-paced, changing environment.

 

Job Responsibilities:

Act as the single point of contact for the client during implementation and coordinates with appropriate business partners and team members to ensure delivery of products and services within agreed upon timeframesProvide assistance to various internal partners to influence decisions related to developing solutions while ensuring audit and risks are mitigatedBuild solid working relationships with customers and internal partnersEnsure Client Account opening requests/activities have been subject to appropriate business approval criteria, per JPM credit risk and document control/ risk management criteria.Update projects ensuring accurate tracking through management reports on a weekly/monthly basis.Monitor cycle times for all product setups seeking to shorten each process.Drive process improvements working closely with the team and functional partners to continually improve the client on-boarding process.Attend meetings and training as required to continue development and to enhance knowledge of cash management products, processes and technologies.Possess defined levels of authority and decision making that affect the outcome and delivery of actual implementation deadlines and milestones.

 

Required qualifications, skills and capabilities:

Graduate of any Business courseKnowledge on documentations review (standard and non-standard)Keen attention to detailStrong verbal, written, and interpersonal communication skills in EnglishAbility to work in a fast-paced environmentAbility to adapt to a changing environment including changes or adjustments to work schedule and overtimeStrong organizational and decision-making skillsAptitude to learn documentation and risk requirementsAbility to work on multiple applications while working under minimal supervisionExhibit ability to work effectively in a team environment. Excellent interpersonal skills Proficient in various desktop and internet based applications. Proficient in MS Office Tools: Outlook, Excel and Word 

Preferred qualifications, skills and capabilities:

Operations/Implementations experience preferredCash Management and Treasury Services experience/knowledge preferredClient contact experience preferredProject management experience would be beneficial