Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?

As a Payments Implementations Senior Associate – Workflow Coordinator within EMEA Onboarding organization, you will be responsible for overseeing and managing the workflow processes. You will work closely with various teams/regions within Onboarding to streamline operations and improve efficiency.

Job Responsibilities

Develop and implement assignment processes to improve efficiency and productivity. Monitor and analyze workflow performance and make recommendations for improvements. Stay updated on the latest workflow management technologies and trends. Coordinate with different teams/Onboarding regions to ensure smooth workflow operations Assign tasks to team members and ensure that deadlines are met. Track the progress of tasks and projects, providing updates to management as needed. Resolve any issues or bottlenecks that may arise during the assignment process. Serve as a point of contact between teams/regions to facilitate communication and collaboration. Prepare and present reports on workflow performance to management. Identify areas for process improvement and implement changes to enhance efficiency. Develop and maintain documentation of workflow processes and procedures. Utilize workflow management software and tools to track and manage tasks.

Required qualifications, capabilities, and skills

Minimum of 3 years of implementation experience Minimum of 2 years of Project Management  Ability to manage multiple tasks and projects efficiently, ensuring that workflows are streamlined and deadlines are met. Minimum of 2 years of Stakeholder Management  Strong verbal and written communication skills to effectively convey information and collaborate with team members and stakeholders. Ability to prioritize tasks and manage time effectively to meet deadlines and handle competing priorities.

Preferred qualifications, capabilities, and skills:

Ability to identify issues within assignment process and develop effective solutions to improve efficiency and productivity. Keen eye for detail to ensure accuracy and quality in all aspects of workflow management. Ability to analyze data and workflows to identify areas for improvement and implement changes. Ability to work well with others, fostering a collaborative environment to achieve common goals. Flexibility to adapt to changing priorities and work environments, and to implement new processes and technologies.