Payments Lead, Last Mile Account Management
Amazon.com
At Amazon, we are working to be the most Customer-centric company on earth. The goal of Last Mile Account Management team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly , accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class delivery experience through the introduction of pioneering new products and services in the last mile delivery space.
Come join the team and help us make history!
【More Information】
AMZL: https://www.amazon.co.jp/b?node=5637343051
Project Management: https://www.amazon.co.jp/b?node=5609904051
Location: https://www.amazon.co.jp/b?node=5589794051
*Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp
Key job responsibilities
We are seeking a payments program manager to join our team. In this role, you will be managing an essential payment program that ensures our DSPs (Delivery Service Partners) are compensated for the services they provide to Amazon. In addition to maintaining existing payment processes and partner closely with our tech team to continue to build automated and scalable solutions. You will create and innovate, developing and iterating on various programs to streamline execution, mitigate defects, increase speed to implement change at scale, and influence tech roadmaps and prioritizations.
In this role,
- Partner with cross functional teams to develop and deploy payment programs
- Establish and own customer success metrics for payments
- Monitor and report on the progress, milestones and results of expansion programs
- Champion technical innovations to improve the customer experience
- Drive continuous improvement projects that lead to repeatable and scalable processes
Come join the team and help us make history!
【More Information】
AMZL: https://www.amazon.co.jp/b?node=5637343051
Project Management: https://www.amazon.co.jp/b?node=5609904051
Location: https://www.amazon.co.jp/b?node=5589794051
*Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp
Key job responsibilities
We are seeking a payments program manager to join our team. In this role, you will be managing an essential payment program that ensures our DSPs (Delivery Service Partners) are compensated for the services they provide to Amazon. In addition to maintaining existing payment processes and partner closely with our tech team to continue to build automated and scalable solutions. You will create and innovate, developing and iterating on various programs to streamline execution, mitigate defects, increase speed to implement change at scale, and influence tech roadmaps and prioritizations.
In this role,
- Partner with cross functional teams to develop and deploy payment programs
- Establish and own customer success metrics for payments
- Monitor and report on the progress, milestones and results of expansion programs
- Champion technical innovations to improve the customer experience
- Drive continuous improvement projects that lead to repeatable and scalable processes
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