Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job DescriptionVisa Consulting and Analytics, VC&A is the consulting arm of Visa, and drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.
Visa Managed Services (VMS) is an augmentation of Visa’s consultancy offering, supporting the execution and implementation of recommendations to help scale competitive advantage and operate to succeed in the digital age.
We are looking for an experienced Payments Programme Lead to join the VMS team with an important Visa client in the UK. Coming from a strong consulting and payments background, the Payments Programme Lead will have responsibility for the successful execution of a programme of Visa related projects within the Client. Working closely with both Client and Visa personnel, you will have accountability for ensuring the delivered project outcomes are aligned against both the Client and Visa’s objectives across all aspects of delivery, including defining the requirements, scoping, training, migration/implementation, project planning, risk management, project controls, and stakeholder management (e.g. programme management, stakeholder engagement, programme governance etc.) ensuring that industry best practice is utilised in the design and execution of deliverables. This role will be embedded into the Client team, working with Client programme management teams, whilst reporting in to the VMS UK&I Cluster Lead.
What is expected of you, day to day.
Provide high level visibility and drive strategic initiatives for the programme, reporting progress into UK&I VCA and VMS functions, maintaining governance and oversight
Leading the deployed Visa team and project managing the delivery strategies of developed solutions with a true entrepreneurial spirit. Ensure collaboration and overall integration between programme tracks
Understand our clients’ business objectives, needs, plans, etc. together with the UK&I Account Management Team
Identify opportunities and improvements to grow the business of both Visa and the client
Develop and propose appropriate project approaches and business solutions to the client
Provide Thought Leadership knowledge regarding the future of payment and retail banking to our client
Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the VMS/VCA and product teams
Build and retain Visa Consulting relationships with our client
Overseeing programme roadmap and interdependencies, calling out any issues where one outcome delivery slipping
Managing the consolidated detailed business case for the Card Controls project team
Being point person for any escalation or urgent requests for information from senior leaders on portfolio health
Tracking funding consumption
Preparing Visa MBR packs and other update packs required
Documenting and maintaining cross outcome list of risks, issues and dependencies, etc.
Implement a process for, and manage backlog and portfolio prioritisation
Help project teams understand roadmaps and their resource plans
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
QualificationsWhat we're after...
Strong consulting background, with the ability to develop and build strong, trusted client relationships and influence the design and outcomes of client engagementsGood communicator, with the ability to summarise clearly and succinctly what is going on, and convert this into engaging presentations that tell a storyA passion for project governance, with deep project/programme management, financial and budget management in technology, technology consulting, and technology processes.An individual with a can-do attitude, able to change direction to adapt and respond as project demands dictateSolid understanding of delivery techniques, methodologies, and best practices. Hands-on experience with Waterfall and Agile frameworks (e.g., Scrum, Kanban)Substantial experience in retail banking and/or payment card industry and/or merchant retail business desirable.High intellectual capability evidenced by excellent analytical skillsComprehensive knowledge of tools and the use of data insights for business growth in a digital and technology-driven environmentHigh levels of integrity and business ethicsWillingness to maintain professional developmentAdditional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.