Summary
The Payroll Administrator ANZ is responsible for supporting the day-to-day execution of payroll business processes in accordance with the Service Level Agreements aligned with Kraft Heinz Australia and New Zealand business stakeholders.
The role will support the Senior Payroll Specialist in administration of all related payroll functions, this will involve, but not be limited to payroll execution and accuracy, escalation management from internal stakeholders, cross-functional collaboration on larger payroll opportunities.
Key Responsibilities
Customer Centric Operational Stability:
Responsible for Payroll accuracy, compliance and improvement initiatives to ensure our people are consistently paid the right amounts at the right times.
Support all E2E payroll processes and reporting
Work with Kraft Heinz and GBS on SOX testing schedule and audit support
Work with our Business Process Outsourcing (BPO) team to prioritise managing Payroll queries
Provide support in resolving exceptional cases related to payroll and post payroll matters, including Holiday Act matters and Superannuation administration
First point of escalation for Kraft Heinz on Payroll matters
Stakeholder Collaboration:
Liaise with HR and Finance departments for seamless operations.
Support Payroll improvements in partnership with Kraft Heinz HR and Finance departments.
Drive Service Performance Management reviews between business and GBS and improve reporting with GBS team.
Process Improvement:
Ensure process documentation is updated frequently to reflect current standard operating procedures in compliance with Kraft Heinz policies and controls
Work closely with Global process owners and teams to understand root causes and represent process procedures, practicalities and exceptions
Apply understanding of assigned business process to identify gaps and propose continuous improvement measures
Review local policies related to the Hire to Retire area and implement processes in within GBS to standardize ways of working
Support Senior Payroll Specialist and HR team to ensure compliance with our collective agreements and individual agreements.
About you
Understanding of Hire to Retire, Payroll and ANZ Payroll Legislation / processes
Minimum of 1 years of progressing work experience in the Payroll and/or Payroll Compliance area
Experience working in an operational capacity within a Global Business Services model is preferred
Experience working with BPO or offshore teams
Experience supporting multiple stakeholders and priorities
Experience participating in Continuous improvement initiatives
Positive, proactive can-do attitude
Attention to detail and high accuracy skills
Excellent customer service skills
Problem-solving skills
Ability to work within a team environment
Ability to foster strong relationships across all levels of the organisation
Certificate III/IV in Accounts Administration is a
About us
Hybrid Working – Flexibility around when and where you work.
Pay for Performance – industry leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package.
Parental Leave – paid time off for both primary AND secondary caregivers
Leave Options – Purchased leave, volunteer leave and LiveWell leave programs to give you even more flexibility to plan your life and spend time on causes that matter.
Great Place to Work certification in Australia.
In House Training Programs
Corporate Discount Programs & Novated Leasing – Utilize a range of discount programs (gym membership, health insurance, banking)
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Location(s)Freshwater
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.