Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.  As a Payroll Analyst – Australia working hybrid in Pioneer Mandaluyong, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!

What You’ll be Doing -

Looking to make a difference ensuring proper performance of core payroll activities? You'll oversee and ensure the performance of core payroll activities, help address any incidences through ticking tools, and test processes for system changes. You’ll work on calculations for semi-monthly payroll paychecks and termination paychecks while collecting employee signatures for payroll receipts. You’ll manage and oversee local payroll tax calculation-payment, upload/capture payroll requests, saving fund loans, act as the backup of Benefits process identifying of any kind of discrepancies.

You'll report to Payroll Manager.

During a Typical Day, You’ll -

End-to-End Payroll processing for US and Canada including but not limited to the following:

Dedicated to handle the Government pay groupOracle Payroll processing for all cycles – bi-weekly, weekly and dailyAnalysis of payroll prior to approvals to ensure compliance, as well as issues and escalations from employees, Human Capital, Finance, and other stakeholders that require immediate attentionHandle multiple projects and lead special projects as requiredWork on problems and escalations of diverse scope where analysis of data requires evaluation of identifiable factorsSubject Matter Expert for payroll projectsProvides training and consultation of the day to day processes to other team membersCreate and update process documentations (SOP) and ensure its accuracy

What You Bring to the Role -

5+ years of experience processing payroll for large multinational organizations for US (and CAN is preferred)Excellent knowledge and experience in processing US and/or CAN end-to-end payroll processingDemonstrated quantitative and analytical skills and KPIExcellent skills in Microsoft products and toolsKnowledge on US Government ReportingAbility to handle multiple projects, and lead special projects and meet deadlinesExcellent communication skills, both written and verbalExpert in Sarbanes Oxley rules and regulationsIn-depth knowledge and experience of Kronos and Oracle PayrollTechnical aptitude – ability to learn, troubleshoot and understand technical problemsGreat interpersonal skills in dealing with a diverse populationAble to respect and ensure strict confidentiality of employee and payroll data. High level of integrity and judgmentDemonstrated multi-tasking capability and proven success in a fast-paced environmentUses best practices and knowledge of internal or external business issues to improve products or services.Works independently, receives little guidance.Works on problems of diverse scope where analysis of data requires evaluation of identifiable factorsDemonstrates sound judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise

What You Can Expect

Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAsk us about our paid time off (PTO) and wellness and healthcare benefitsAnd yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/?manual for more information.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Remote