Makati, Philippines
4 days ago
Payroll and Service Delivery Team Leader

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Payroll & HR Services Lead - Philippines

About JLL –

At JLL, we shape the future of real estate for a better world. As a Fortune 500 company and a world leader in real estate services, we help clients achieve their business ambitions through our comprehensive global platform. Our 100,000+ talented people in 80 countries drive sustainable growth and create rewarding opportunities for all.

If you're looking to step up your career, JLL is the perfect professional home. With us, you'll innovate alongside the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll make long-lasting professional connections and be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!

About the role:

As the Payroll & HR Services Lead for the Philippines, you will manage a diverse team of payroll & Services professionals to deliver efficient and accurate payroll services. This role is part of our HR Services function, which is responsible for providing best-in-class HR services to our employees and leaders.

Reporting: The role reports to the Head of HR Services – ANZ/SEA

What this job involves:

Lead the end-to-end payroll processing for the Philippines, ensuring accuracy, timeliness, and compliance with internal policies and regulatory requirementsShape the future of the payroll function at JLL, driving innovation and continuous improvementMentor and develop the payroll team, fostering a high-performance cultureActively participate in Global Payroll Communities of Practice, sharing best practices and driving standardizationUnderstand HR Services model to understand and resolve employee queries promptlyDevelop and refine the HR knowledge base to enhance employee self-service capabilities, defining what success looks likeWork with key stakeholders to optimize payroll processes and strengthen relationshipsIdentify variances in monthly payroll and develop mitigation strategiesOversee monthly returns and payments for all vendors, including statutory deductions and contributionsEnsure accurate data transfer between HRIS and the payroll vendor system, reducing manual intervention from the teamLead audit activities as requiredContribute to the broader HR Services strategy across SEA, aligning payroll initiatives with overall HR objectives and Service delivery model

Skills, Experience & Knowledge

5+ years of experience managing a large payroll function and teamStrong understanding of HR Operations and Service Delivery best practicesExcellent customer experience mindset with a focus on high-quality payroll deliverySuperior written and verbal communication skillsStrong business, financial, and analytical acumenAbility to inspire and lead a diverse, flexible teamChange agent who challenges the status quo and adapts to different ways of workingPassion for payroll and understanding of key user experience driversProficiency in multiple systems, including HRIS, Payroll, Case Management, and collaboration tools (SAP payroll beneficial)Experience in leading continuous improvement initiatives and process standardizationExpertise in high-volume payroll processingUp-to-date knowledge of relevant Philippine labor laws and compliance requirementsStrong team player with the ability to work independently when requiredExceptional time management and prioritization skills

What you can expect from us

At JLL, we foster an entrepreneurial and inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits, and pay. We'll offer you a competitive salary and benefits package.

With us, you'll develop your strengths and enjoy a career full of varied experiences. We can't wait to see where your ambitions take you at JLL.

Apply today!

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

Location:

On-site –Makati, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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