Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts, Strada blends leading-edge technology with human

ingenuity to help businesses across the globe design and deliver at scale. Supporting over 30 years to 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, pls visit Strada Global Page

Overall objective of the Role  

Responsible for supporting the country by using your functional and technical expertise and country specific knowledge to support the operational teams to ensure they are skilled and knowledgeable in meeting our client(s) deadlines.   

Delivery Key responsibilities: 

Responsible for daily (floorwalking) functional support to the teams, to support the successful delivery of payrolls  

Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate  

Responsible for upskilling and developing team members through training delivery and coaching to enable them to fulfil their role  

Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programmes  

Alight Security Standards are adhered and followed  

Ability to recognize and deal appropriately with sensitive and confidential information 

Time Recording to be completed on time and accurately  

Contribute to team meetings and raise any issues immediately to your Operations Manager  

Ensure you are up to date with all Alight announcements and communications 

Build good relationships with all lines of businesses  

Participates in projects as needed and assigned 

Key Criteria to monitor performance  

Adherence to all Security and Compliance procedures 

100% Attainment of customer SLA agreements 

Adherence to quality standards 

Adoption and support of innovation initiatives 

Reduction of client escalations through knowledge transfer to both clients and colleagues 

Demonstrate professionalism and act responsibly 

Ability to effectively communicate with all levels within the business 

Alight Core Competencies 

Be Accountable - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results.  

Solve Problems - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement 

Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities 

Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and Alight priorities 

Be Effective - Demonstrate knowledge of the Alight Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way 

III. REQUIRED EXPERIENCE 

Professional / Job Experience 

Strong knowledge of the various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll 

Ability to identify and mitigate risks 

Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint 

Flexibility to support a global and fast paced environment  

Attention to detail 

Excellent written and verbal skills 

Self-motivated and a willingness to learn  

Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures 

Academic Degree/Education and Training 

Essential  

BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience 

5-8 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment 

Expert knowledge on payroll processes, practices and associated legislation 

Desirable  

HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred 

Payroll certifications 

Experience managing small-medium scale projects 

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.