**Company Description** **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. **Job Description** The Payroll Manager is responsible for overseeing and managing the entire payroll function. This role ensures accurate and timely processing of payroll, compliance with all relevant tax laws and regulations, and the effective management of the payroll team. This role involves strategic planning, process improvement, and collaboration with various departments to ensure efficient payroll operations + Oversees the entire payroll cycle by leading the team and developing internal workflow processes, operating procedures, team schedules, and controls. + Manage team workload and capacity; recommend long or short-term adjustments to staffing model when/if necessary, to effectively support shifts in scope of work and/or volume and to ensure achievement of monthly SLAs. + Ensures that there is a strong payroll control in place. + Ensures the whole team adheres to the SOX and Audit compliance. + Lead and/or participate in various governance meetings to discuss operational results, issues, strategies, and solutions to improve team’s performance with internal/external stakeholders. + Develop and prepare reports and conduct analyses on resource utilization, performance against SLA targets, quality, and process efficiency + Analyze complex issues and develop and implement solutions without existing guidelines which sets precedents. + Provide guidance and direction to the team according to established policies, procedures, and management guidelines + Manage team performance, provide coaching, and identify career development opportunities relevant to the team + Identify and implement process improvements to streamline processes, improve customer experience, and increase productivity. + Develop and prepare reports and conduct analyses on resource utilization, performance against SLA targets, quality, and process efficiency + Develop strong stakeholder relationships by ensuring escalations are managed effectively and proactively and elevating if/when necessary + Recommend cross-functional and cross-regional process alignment and standardizations within functional accountability. + Plan and develop multiple short to medium term projects and contribute to long term initiatives planning. Lead moderate to complex projects as required by the business. + Develop strategies and programs to increase team morale and people engagement **Qualifications** Minimum Requirements: + Bachelor's degree in Accounting, Finance, Human Resources, or related field. MBA is an advantage. + At least 10 years of experience in an outsourcing, shared services, or similar model and has experience in managing Payroll team. + 7+ years of experience in payroll management. + Strong knowledge of payroll principles, tax laws, and regulations. + Experience in supporting APAC and ME region is a requirement. Preferably with experience in US and Canada Payroll Operations. + Proficiency in payroll software and systems – ADP Global View, Oracle, Workday etc. + Excellent analytical, problem-solving, and organizational skills. + Strong leadership and communication skills. + Strong Stakeholder Management skills. + Strong Project Management skills. + Ability to manage multiple tasks and prioritize effectively. + Attention to detail and accuracy. + Experience in handling at least 30 payroll FTEs. Attributes: + Ability to effectively communicate and collaborate with various internal and external customers globally. Ability to use tact and discretion in delivering critical and sensitive information to peers, stakeholders, and direct reports. **(Communication)** + Ability to maintain a high level of collaboration among multiple internal and external stakeholders to effectively arrive at solutions and develop initiatives. **(Collaboration)** + Ability to identify and resolve varied and complex issues by applying best practices and technical expertise and ability to recommend solutions for recurring and unique scenarios **. (Problem Solving)** + Ability to supervise and manage the day-to-day work assignments, deliverables, and operational requirements aligned with the functional goals and objectives. **(Operational Management)** + Ability to provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task and ability to support direct reports to achieve desired performance and output **(Coaching)** + Ability to clearly define objectives and set targets for the team that are consistent with and compliant to service delivery agreements, key performance indicators, and polices. **(Planning and Organizing)** + Ability to gather, integrate, validate, and analyze relevant data to develop resolutions, findings, and recommendations. **(Analytical Thinking)** + Ability to monitor and measure progress and effectively drive individual and team results that supports the overall goal of the team. **(Results Oriented)** **Additional Information** **About AECOM** AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. **Freedom to Grow in a World of Opportunity** You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. All your information will be kept confidential according to EEO guidelines. **ReqID:** J10123356 **Business Line:** Geography OH **Business Group:** DCS **Strategic Business Unit:** GBS **Career Area:** Finance **Work Location Model:** Hybrid **Legal Entity:** AECOM Global Business Services - Philippines ROHQ