Payroll Services Specialist ( **Job Number:** PAY000023 ) **Description** **ABOUT THE COMPANY** AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. **JOB PURPOSE** The Payroll Services Specialist at Azadea's Business Services is responsible for delivering transactional and comprehensive professional payroll activities. He/she provides an effective and efficient end-to-end service to the entire group. **RESPONSIBILITIES** + Execute transactions in accordance with specified procedures to ensure that all of them are recorded promptly and accurately. + Supervise procedural compliance to ensure adherence to all systems and processes. + Receive, process, and fulfill requests to ensure they are handled appropriately, promptly, and in accordance with established business requirements. + Maintain a high level of control by promptly reporting significant problems and instances of non-compliance to the appropriate hierarchies well as resolving issues in a timely manner. + Guarantee the delivery and maintenance of a high level of customer service, ensuring internal customers' satisfaction by meeting internal service level agreements (SLAs) and promptly addressing requests. **Qualifications** **LANGUAGE & TECHNICAL SKILLS** **Language Proficiency** + Fluency in English. + Fluency in French is a plus. **Technical Skills** + Proficiency in MS Office. **EDUCATION** Bachelor’s degree in Finance, or Accounting, or a related field. **EXPERIENCE** Two to four years of experience in a similar role. **BEHAVIORAL COMPETENCIES** **Customer Focus** Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations. **Optimizes Work Processes** Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue. **Ensures Accountability** Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others. **Collaborates** Builds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others. **Self-Development** Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities. **Azadea Group is an Equal Employment Employer –** _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws._ **Primary Location** : Egypt-Egypt Head Office ABS **Schedule** : Full-time **Unposting Date** : Ongoing **Req ID:** PAY000023