**Location:** Avera Downtown Building-Sioux Falls **Worker Type:** Regular **Work Shift:** Primarily days with possible weekends/evenings/holidays (United States of America) **Pay Range:** _The pay range for this position is listed below. Actual pay rate dependent upon experience._ $55,640.00 - $83,200.00 **Position Highlights** **You Belong at Avera** **Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.** **A Brief Overview** The Solutions Analyst I is responsible for supporting and optimizing Avera's enterprise payroll technology systems and related applications. This role involves developing a comprehensive understanding of the assigned system(s), performing day-to-day administrative functions, serving as the primary support contact for Avera partner sites, and assisting with system upgrades and implementation of new functionality. The Analyst collaborates with cross-functional stakeholders to ensure the reliability and continuous improvement of system processes and user support. Primary backup for the Payroll System Administrator for the payroll applications. **What you will do** + Process support tickets related to payroll system maintenance. Tracks tickets related to support and enhancements and recommends prioritization. Reviews and analyzes data from tickets and transactions and identifies trends. + Serve as the primary contact for Avera Partner Sites for system troubleshooting, implementation, configuration, and ongoing support. Coordinate and provide training and communication to stakeholders, identifying and addressing knowledge gaps proactively. + Assist in the review, testing, documentation, and implementation of system upgrades and new features. Collaborate with functional and technical teams to ensure effective change management. + Maintain a thorough functional knowledge of the assigned systems and commit to ongoing learning to support evolving technology needs. + Prioritize work effectively, manage multiple tasks, and ensure accountability for supported solutions. Work independently and in collaboration with a variety of audiences and stakeholders. + Complete tasks independently as well as collaborate with team members from various business stakeholders and has the ability to prioritize work, multi-task, and be accountable for the solutions they support. + Responsible for the support and back up of Payroll Specialists as needed. **Essential Qualifications** The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. **Required Education, License/Certification, or Work Experience:** + Associate's Computer Science, Accounting, Business or related field and/or 3-4 years experience in equivalent or related field. + 1-3 years Lead payroll processing or equivalent payroll systems programming **Preferred Education, License/Certification, or Work Experience:** + Fundamental Payroll Certification (FPC) - PayrollOrg + Knowledge of federal and state payroll, wage and hour laws. + Experience processing payroll with multi-state taxes. + Payroll Systems experience (i.e. Workday, Oracle, API/Symplr, Kronos, UKG). **Expectations and Standards** + Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. + Promote Avera’s values of compassion, hospitality, and stewardship. + Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. + Maintain confidentiality. + Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. + Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. **Benefits You Need & Then Some** Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. + PTO available day 1 for eligible hires. + Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan + Up to 5% employer matching contribution for retirement + Career development guided by hands-on training and mentorship _Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to_ _talent@avera.org_ _._ At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward. The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444. Additional Notices: For TTY, dial 711 Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.