Location The Omni Homestead Resort & Spa Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Job Description To direct and assist guest and associates with communication needs in accordance with Omni Standards Responsibilities Essential Functions: + Answer console. + Direct phone calls to appropriate Personnel. + Assist all guests and associates. + Wake-up calls. + Place and follow up on Synergy orders + Process incoming and outgoing mail. + And any other pertinent task assigned by management Tools and Equipment: Telephone and keyboard, pen/pencil, photo-copying machine, computer and printer file folders, filing cabinet, facsimile machine Working Environment: Interior of hotel, in normal office conditions. Qualifications Qualifications: + High school diploma or equivalent. + Previous experience as a PBX Operator or similar role. + Excellent customer service and communication skills. + Able to handle multiple tasks in a fast-paced environment. + Strong problem-solving skills. + Must have strong computer skills required, specific experience with hospitality specific computer programs preferred + Ability to sit for majority of 8-10 hour shift Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Job LocationsUS-VA-Hot Springs Posted Date2 weeks ago(1/13/2025 9:54 AM) Requisition ID 2025-118228 # of Openings 1 Category (Portal Searching) Front Office Operations