General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems.

Working with little or no supervision, this position provides technical support for the installation, repair, and preventive maintenance of personal computers and related systems including a variety of peripheral devices. Performs routine installations, upgrades, and backups of software and hardware applications. Resolves routine software and hardware failures and notifies supervisor of more complex issues. This position will be responsible for the up-keep of the Electronic Technical Orders (E.T.O.) assigned to the Documentation Department; to include updates, repairs and connectivity issues regarding the E.T.O.s. This position requires a strong background with hardware/software anomalies and proficiency with Microsoft products. The ability to obtain and maintain a DoD security clearance is required in order to access U.S. Air Force systems.

DUTIES & RESPONSIBILITIES:Installs, repairs, and performs preventive maintenance on a variety of personal computers and peripheral devices.Sets up and tests personal computer systems, peripherals, and software, including operating systems.Provides general hardware and software support for users, provides user training, and guides users having difficulty with personal computers, peripherals, or software.Performs routine diagnosis on failed equipment and software and coordinates repairs. Identifies and reports network issues.Prepares and maintains electronic and hard reports and logs, including equipment inventory.May work the help desk and provide telephone support or arrange for service for trouble calls.May use a vehicle to pick up or deliver hardware and software.Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company. Expected to work in a safe manner in accordance with established operatingAdditional duties and assignments as assigned.We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.