Description We are offering a short-term contract employment opportunity for a PC Technician within an Education - University setting, based in Tampa, Florida. The role primarily involves providing technical support for hardware, software, and end-user inquiries. The individual will also be responsible for supporting academic system software on various devices and updating trouble tickets in the Desktop support database. Responsibilities: • Provide technical support for hardware and software issues primarily through in-person interactions, with phone, chat, and email interactions as secondary methods. • Enter and update trouble tickets in the Desktop support database promptly and accurately. • Support academic system software residing on local user PC’s, smart devices, tablets, and networked devices. • Utilize skills in Microsoft, Networking, Operating System, Active Directory, Computer Hardware, Configuration Management, Deployments, Deskside Support, Mac OS, Tablet Devices, and Smart devices. • Analyze and troubleshoot client issues via multiple contact methods. • Learn and adapt to a dynamic technical environment. • Exhibit excellent time management skills. • Apply critical thinking and problem-solving skills. • Maintain strong communication skills with fellow coworkers, management, and other groups within the Information Technology department. • Function effectively with a diverse team with a large workload. Requirements • Proven experience as a PC Technician or similar role within the education sector, preferably in a university setting. • Knowledge of Microsoft products, including operating systems and software. • Familiarity with different operating systems including Windows, Mac OS and others. • Experience with Active Directory and the ability to manage user accounts effectively. • Proficiency in networking and configuration management. • Technical knowledge and understanding of computer hardware, including the ability to troubleshoot and repair issues. • Experience with deployments and providing deskside support for users. • Ability to work with tablet devices and smart devices, providing technical support and guidance. • Excellent problem-solving skills and the ability to work independently. • Strong communication skills, with the ability to explain technical issues in a clear and understandable way. • Relevant certifications such as CompTIA A+ or Microsoft Certified: IT Professional would be advantageous. • Willingness to stay updated with technology trends and developments. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .