Job Title: PCA Orientation & Training Director
Employment Status: Full-Time, Exempt and Salaried
Compensation: Commensurate to required background and experience, includes generous benefit package

Please email cover letter and resume to:
Steve Bender, Executive Director of 1199 Training Fund sbender@1199trainingfund.org

Statement of Job Purpose
The 1199 Training and Upgrading Fund, a labor/management training partnership for healthcare workers, is
seeking to hire a PCA (Personal Care Attendant) Orientation and Training Director. The goal of the Fund’s PCA
training program is to provide workforce development opportunities to PCAs in order to create a highly trained,
highly valued workforce to better meet the need for quality care in Connecticut. The Connecticut PCA Waiver
Program began in 1996 and is a product of the larger, United States’ Civil Rights/Disability Rights Movement and
the subsequent Independent Living Movement. Through the PCA Waiver, consumer-employers can employ their
own workers and take control of their own care through the concept of self-direction. These workers are
homecare workers referred to as Personal Care Attendants, or PCAs. The PCA Orientation and Training
Program at the 1199 Training Fund, was established by the collective bargaining agreement (CBA) between the
State of Connecticut PCA Workforce Council and the New England Healthcare Employees Union, District 1199
NE. With funds allocated in the CBA, the Training Fund has been administering orientations and trainings for
PCAs since July 2016. We believe that quality care and quality jobs go hand-in-hand.

This Director will be responsible for the overall management of the Training Fund’s PCA (Homecare) Orientation
and Training program (conducted both virtually and in-person) which includes:
 Mandatory Orientation sessions (approximately 22 per month)
 Voluntary Trainings (approximately four per month)
 New program development in collaboration with the PCA Workforce Council and District 1199NE SEIU
 Other functions to be determined

The position is also responsible for supervising the full-time Enrollment Specialist and part-time Trainers
(currently around 12 staff), program development/maintenance and budget management for the program. The
position will require collaboration with the 1199NE SEIU (Union) and the PCA Workforce Council (DSS/State
of CT) as well as direct work with the members themselves.

General Duties and Responsibilities
 Supervise employees, both full and part time.
 Develop and update programming, curricula and training schedules.
 Maintain PCA data and manage database (Salesforce).
 Assist with data aggregation, such as surveys, to inform future programming.
 Collaborate with the Training Fund Committee, compromised of State and Union leaders, and outside vendors to maintain programming
 Assist with staff and program evaluation
 Assist in drafting and maintaining the Fiscal Year Budget
 Prepare monthly invoices to DSS and submit them in a timely manner

Schedule, Work Location & Connectivity
The PCA Director position is full-time, salaried position including some evening and weekend work. This
position is primarily an in-person position at our main Training Fund office in Hartford, CT with the option to
work one day remotely at home. The PCA Director will be equipped with a work cell, laptop and supporting
equipment belonging to the 1199 Training & Upgrading Fund. The PCA Director will need to ensure that a
proper internet connection (via ethernet or Wi-Fi) is set up in the home prior to the agreed upon position start
date.

Qualifications
 Required:

• Three years’ experience in workforce development, adult education, non-profit management, state human service agencies, or union work
• Minimum of one year of supervisory experience which includes the ability to lead teams and evaluate staff
• Demonstrated proficiency with Microsoft Office (SharePoint), Salesforce (or similar database), Zoom and other applications/technology
• Excellent customer service skills, with the ability to maintain a pleasant attitude while deescalating situations.
• Foster collaboration, manage and communicate with diverse staff and stakeholders.
• Demonstrated ability to work independently and supervise others who work independently, with attention to detail
• Experience working with people with disabilities and PCAs within self-directed programs; knowledge of the basic principles of self-direction
• Excellent organization, verbal communication and writing skills
• Ability to work a flexible schedule including some evenings and weekends

 Preferred:

• Bachelor’s degree in education, counseling, non-profit management, human services, healthcare or related area
• Bilingual English/Spanish skills
• Familiarity with Medicaid Waiver Programs, Unions and grant writing
• Knowledge of career and educational pathways for frontline healthcare workers
• Knowledge of adult education principles and best practices