Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook
Inviting applications for the role of Process Developer- S2P - Purchasing order
In this role, the shortlisted candidate will be responsible for PR-PO conversion, Expedition, Supplier Onboarding, Quoting and Contracting for Direct categories. The role requires very close co-ordination with vendors/suppliers, transporters/ freight forwarder and within client organization for smooth and timely delivery of goods. We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to sales orders from sales and purchase orders from suppliers.
We would prefer people with some analytical skills who are able to understand the process and follow the same rigorously.
Responsibilities
Process Purchase Orders (POs) with many IT vendors using a variety of ordering methods, such as electronic ordering (EDI/XML)
Resolving order issues with clients Sales Representatives and our IT vendors
Expedite and follow up with vendors to ensure accurate and timely delivery of purchase orders
Form and maintain vendor relationships to meet clients performance, efficiency and pricing requirements
Research past orders to resolve issues and reconcile open PO transactions
You will be involved in communication and interaction with various internal departments including Inside Sales, Accounting, Hardware, Licensing, Warehouse and our Technical teams
Develop familiarity with our IT vendors and make sourcing decisions to pick best vendor based on performance, pricing and/or availability
Issue quotes and interact with customers
Obtain vendor quotes
Create parts and vendors
Reconcile vendor invoices and set up for payment
Coordinate with Legal and suppliers through the defined channels for supplier to agree to clients’ existing vendor agreement or we try to get client’s legal to agree to the supplier’s agreement
Follow-up and escalate on pending items with relevant departments
Building relations with clients and sales representatives and becoming a point-of-contact for Sales and Supplier inquiries
Own SLA/KPI and ensure achieve daily TAT and accuracy with 100%
Share insights to the Training team on improving the team’s process knowledge overall
Qualifications we seek in you
Minimum Qualifications / Skills
Bachelor’s Degree in Commerce, Business Administration
Prior work experience
Excellent written and verbal communication skills
Ability to learn fast, absorb knowledge and apply newly learned information
Ability to work effectively within all levels of an organization, both internally and externally
Ability to work both individually and in a team environment
Excellent problem solving, organizational, and time management skills
Ability to think creatively and find solutions to issues
Detail oriented with the ability to multitask and complete tasks with efficiency and accuracy
Ability to self-manage, take initiative and be resourceful
Excellent follow up skills
Preferred Qualifications/ Skills
Office experience
Familiarity with computer products and programs are desirable for this position
May need to work after hours, once every other month, to ensure orders that need to be processed, have been received and completed for End of Month
On rare occasion (i.e. once every other year), our Purchasing Representatives may need to be "on call" and work on a weekend
Oracle, SAP, knowledge and experience would be an added advantage
Why join Genpact?
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.