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At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Senior Workday Human Resource Information System Analyst in our Human Resource Information System (HRIS) and Strategy Department. The primary responsibility of the position is day-to-day Workday operation support, including hands-on configuration of Workday and acting as the technical expert. This individual will be responsible for supporting all human capital management (HCM) functions through analysis, testing, reporting, and business process design improvement. The successful candidate will have exceptional attention to detail and the ability to work both independently and in a team environment. This position will report to the Manager, HRIS. 

Essential Duties:

Support various Workday modules including Core HCM, Recruiting, Benefits, Absence, Talent, and HelpServe as tier III for complex system questions, issues, configuration changes, and/or new enhancements; Assist with troubleshooting and collaborates with others on the team when neededServe as a subject matter expert on Workday based upon functional area(s) or HRIS projects assigned providing continuous input on process improvement and elevated supportResearch and minimize reported problems or pain points within Workday, driving resolutions and recommending corrective actionsLead and/or support Workday continuous improvement projects, such as improving processes, workflows, integrations and data securityEnsure data integrity within the HR management systemGenerate standard and ad-hoc reports/dashboards as neededLead Workday releases and updates, in partnership with our Application Management Support vendor, which includes researching functionalities, conducting testing, and educating user group on enhancements, as applicableTranslate business objectives and user needs into clearly written requirementsAssist with broadening internal knowledge of Workday through hands-on training to HRIS and other support teamsProvide first line support and guidance to Workday Operations Analyst, resolving inquiries and troubleshooting basic system issuesIndependently troubleshoot, analyze, identify, and correct technical problemsSupport the development and editing of HRIS process documentationLead testing efforts developing test scripts and timelines to meet business requirements and perform functional system testingDevelop and maintain reports and HR metrics that support business processes and provide the organization with data to make business decisions

Job Qualifications and Competencies:

Bachelor’s degree or equivalent experienceFour (4) years of experience in configuring Workday, with a focus on HCM Core module in a post-implementation environmentStrong understanding of HR processes and best practicesAbility to collaborate in virtual and remote environmentsProven time management and prioritization skills to make efficient, logical decisions in a rapidly changing environment with competing prioritiesProven experience establishing strong working relationships with a wide range of stakeholders, utilizing clear and effective communication and documentation skillsAbility to use sound judgment in making decisions with minimal supervisionAbility to exercise discretion with confidential information

Preferred Qualifications:

Understanding of Workday Benefits, Recruiting, Absence, Security, and Help modulesProficient in gathering business requirements for reports along with building and translating the resultsWorkday Pro Certification(s)

Work Environment:

Standard office environment, use of computers and other office equipment

Physical Requirements:

Occasional lifting up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.

Starting Rate:

$100,000.00/Annual Salary - 120,000.00/Annual Salary (Based on locale and experience)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

March 6, 2025Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.