Position Summary
Accountable for assisting consumers in the Emergency services/Screening program including: ensuring the coordination of patient care through follow-up with consumers, Psycho-education, assisting patients with linkage to treatment, other services & entitlements. Works collaboratively with the Emergency Services staff, 2 Central, psychiatry, Primary care Physicians, HBH and community outpatient treatment programs. Supports the mission, values and philosophy of HMC.
Primary Position Responsibilities
1. Respond in a timely manner when called to the emergency department or community.
2. Gather consumer information for follow-up and as required by grant(NJ Div. of Mental Health and Addiction Services)
3. Educate survivors on OORP program and navigating the treatment system
4. Be a positive role model for consumer and family.
5. Assist consumer in constructing a Wellness Recovery Action Plan.
6. Provide telephone and face to face follow up with consumers.
Qualifications
Minimum Education:
Required:
High School diploma.
Preferred:
Bachelor’s Degree in Social Work, Psychology, or Equivalent.
Minimum Years of Experience (Amount, Type and Variation):
Required:
Personal experience of Recovery
Preferred:
None
License, Registry or Certification:
Required:
Valid Driver's License
Preferred:
None
Knowledge, Skills and/or Abilities:
Required:
â— Excellent interpersonal communication skills.
â— Ability to identify and resolve problems.
â— Computer literate, skilled in customer service.