Become a part of our caring community and help us put health first
 The Peer Support Liaison acts as a liaison with peer support specialists in the community and related stakeholders. The Peer Support Liaison is a self-identified person with lived experience with a mental health condition and/or substance use disorder who is in successful and ongoing recovery from mental health and/or substance use disorders. The Peer Support Liaison uses their lived experience to support another person’s exploration of recovery-based services that can help them overcome the impact of mental illnesses or substance use disorders. Ensures recovery and resiliency principles as well as the perspective of our members and families are actively considered in every phase of the care management process.

Supports clients in navigating healthcare systems, advocating for their needs, and connecting them with relevant services.

Works closely with therapists, case managers, and other healthcare providers to coordinate client care and ensure a holistic approach.

Provides individuals with support and guidance on recognizing the early signs of crisis, developing crisis plans, and implementing identified coping strategies

Acts as an advocate for individuals to facilitate positive changes in their recovery

Empower

Maintain up-to-date knowledge of peer support specialist services in Virginia and related federal and state laws.

Establish and maintain strong partnerships with community and advocacy organizations, including NAMI, Mental Health American Chapters, community-based, and peer run organizations.

Support Care Managers in understanding when and how to engage peer support specialists in member care.

Identify opportunities to better engage peer support specialists in plan activities, including care management.

Collaborate with Care Managers, providers, and community agencies and organizations to identify those who may benefit from peer support.

Assist in facilitating access to and transition between services for members.

Develop and implement internal and external recovery based educational programs and trainings.

Serve in State Peer/Recovery Workgroup and/or serve as a member of internal committees focused on recovery and resiliency.

Use your skills to make an impact
 

Required Qualifications

Possess active/current and unrestricted Peer Support Specialist State Certification

1+ year of working knowledge of community resources

Demonstrated understanding of the principles of recovery and resiliency

2 - 4 years of Microsoft Word, Excel, Outlook experience

Ability to facilitate trainings

Administration support experience in a healthcare industry with familiarity with care and well-being resources

Must reside in the Commonwealth of Virginia.

Occasional travel to office for staff meetings, training and member visits

Preferred Qualifications:

Bilingual preferred (Spanish, Arabic, Vietnamese or other)

Associate's Degree or Bachelor’s Degree in health and human services field

5+ years of demonstrated leadership experience

Additional Information

Workstyle: This is a remote position that will require you to travel.Travel: Up to 50% of the time to Humana Healthy Horizons office in Glen Allen, VA for collaboration and face to face meetings as well as field interactions with staff, providers, members, and their families.Workdays and Hours: Monday – Friday; 8:00am – 5:00pm Eastern Standard Time (EST).Language Assessment Statement: Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

WAH Internet Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.Satellite, cellular and microwave connection can be used only if approved by leadership.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$43,000 - $56,200 per year

 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.