The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

This People Business Partner will be based in Singapore and focus on building relationships with managers, employees and site leader(s) primarily in Australia, while liaising with the global HR team. In addition, the role holder will also have deliverables linked to Singapore and select projects in APAC. Your responsibilities will be broad: people manager development, site engagement and D&I activities, performance and talent management, employee relations, organizational realignment and analytics.
You will be expected to operate in a global matrix environment, where you will receive a range of support from global leadership, colleagues and a range of centres of excellence.

Job Description:

Meet our team

Reporting to the People Team plus dotted line to the Australian CEO, the successful candidate will partner across a broad spectrum of HR disciplines including Employee Relations, Talent & Development, Total Rewards, Talent Acquisition and Diversity & Inclusion to drive business outcomes against the execution of our global HR and local site-level priorities.

Your way to impact

Drive meaningful stakeholder engagement with; Australia’s management team, key global stakeholders managing our Centre’s of Excellence and the global HR community.

Ensure you proactively seek out global insights/projects/changes to report back to the local leadership team ensuring they remain informed.

Proactively engage with the local management team to ensure all people related issues are detected and dealt with in a considered manner.

Identify opportunities to continue or create meaningful engagement events to maintain a positive culture and work environment.

Showcase proactivity, autonomy and your ability in complex problem solving.

Your day-to-day

Be the HR Business Partnering Lead for our Australian workforce 

Partner with the Australian CEO on our Site Culture initiatives 

Support local deployment of global HR programs such as the annual performance & rewards cycle, talent calibration & reviews and the employee listening survey 

Own all aspects of basic Employee Relations issues (Corrective Actions etc.) 

Partner effectively with our Legal Counsel, Workplace Relations and Employee Advocacy Teams 

Coach managers on individual & team performance 

Manager Training on performance evaluation, compensation, delivering feedback, HR tools and general best practices 

Champion of site engagement by partnering with site leaders on culture activity, diversity & inclusion initiatives and solutions to enhance the employee experience 

Together with the business-aligned HRBPs, you’ll support business reorganizations and restructures 

Deliver anecdotal and analytical insights 

Work with, and leverage sales force and our internal tools to drive better efficiency in our processes 

Additionally, the role holder will also support People processes and deliverables for Singapore and select projects across the APAC markets  

What do you need to bring

Have Impeccable integrity with personal and professional values that are consistent with PayPal’s values

Be Results driven individual who can produce outcomes 

Build credibility and trust with employees across all levels of the site 

Be an Effective communicator who can tailor their communication style as needed 

Be a Critical thinker who can navigate through a high degree of complexity and ambiguity 

Be an Empathetic individual who can coach employees and managers through complex situations 

Experience within the Australian market or supporting Australia remotely across APAC

6-8 years HR experience

Experience in independently managing complex HR/ER cases.

Strong Jurisdictional knowledge of Australian employment law (whether on the ground or via remote handling of responsibilities)   

BEAR/FAR Regulatory knowledge – practical experience would be deemed favorable 

A sound knowledge of AU Employment legislation

A positive and approachable attitude.

Experience in engaging with senior stakeholders

Desired experience from the banking/finance or technology industry, experience working in a global matrix organization, experience working with Workday.

Advanced Degree in Human Resources Management, Business Administration or equivalent experience 

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.