Family Description
Corporate Services (AD) consists of executive, professional, and support services in the areas of general administration, facility and real estate management, health, security, and secretarial services as well as external affairs and information services. Comprises other enterprise-wide functions such as trainees.
Subfamily Description
Trainee (TRA) comprises graduates taking part in Nokia's trainee programme (only for the duration of the programme). Trainees rotate through different functions to experience the company from the ground and up.
The People Care Trainee will be part of a regional team supporting all employee cycle tasks for the LAT region.
Impact
Routine or repetitive tasks. Decision making limited to strictly defined parameters.
Scope & Contribution
Work carried out according to specific instruction and set procedures. Requires active supervision and coaching from SLM or peers.
Communication
Skilled in one technical/admin area. Typically in position 1-2 years based on performance.
We are looking for a results-oriented, proactive, bilingual (English/Spanish) student in their professional practice period.
University student, entering in internship period, preferably in administration, psychology, industrial engineering or computer science careers.
Results oriented.
Bilingual Spanish / English.
Customer Service with Excellence.
It would be nice if you also had:
Ability to communicate in Portuguese.
As part of our team, you will be:
Handling inquiries on People processes, tools, and benefits by responding through a Ticketing Tool and making use of databases, acquired knowledge on HR related policies.
Handling the benefits processes, by using databases, consulting HR related policies.
Managing on-boarding, leaves, restructuring, redeployment, audits, by providing administrative support, handling necessary documentation, attending employees’ inquiries.
Contribute with the organization’s KPIs by complying with the quality of service required when attending employees.