About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane is looking to recruit a People and Culture Officer to join the team.

About the People and Culture Coordinator role:

The People and Culture Officer will contribute to provide a proactive and well-connected people service that maintains our position as a business partner to the hotel. This position provides support to the People and Culture Department in a large number of responsibilities, from employee engagement activities to employee relations matters.  

The ideal People & Culture Officer will have: 

Prior experience in HR within the Hospitality field strongly preferred, ideally with some exposure to luxury market

Excellent organisational skills and attention to detail 

Excellent time management and ability to multi-task and respond to changing priorities 

Excellent verbal and written communication skills in English 

Additional languages beneficial, but not required 

Proficient computer use, including Microsoft Office

Experience with payroll and HR systems such as Fourth and Workday would be helpful

All candidates must hold the right to work in the UK - visa sponsorship is not available for this role.

What you bring:

Empathy and emotional intelligence when dealing with people matters

Showing integrity and confidentiality when handling sensitive information

Good understanding of UK employment legislation

Positive attitude and open to embrace changes 

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:

Highly competitive remuneration package, including a profit share plan up to 5%

Excellent Training and Career Development opportunities

Complimentary accommodation at other Four Seasons Hotels and Resorts

Uniform and tasty meals at Zest while on duty

Fruits, coffee/tea and ice cream available throughout the day 

The opportunity to engage in diverse and challenging work

Opportunities to build a successful career with global potential

Season Ticket Loan & cycle to work scheme

Medical:  Choice of dental insurance scheme or medical cash plan, as well as free life insurance if enrolled in the pension plan.

Employee Experience:  Annual Themed Employee Party and many social, charitable and sporting events throughout the year.

Access to Wagestream – a salary advance benefit

Employee Recognition Programmes and more!!

We look forward to receiving your application!