About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The 123-room Four Seasons Hotel Kyoto is the company’s second destination in Japan, in the city’s historic Higashiyama-ku district, close to the Kyoto National Museum and myriad heritage sites such as the Toyokuni Shrine and Kiyomizu Temple. Local artists are featured throughout the traditionally-inspired modern décor characterised by an understated Japanese aesthetic. The Hotel has a spa and fitness centre with a pool, and four food and beverage concepts. There are also be 57 Four Seasons Private Residences.Justification
The Four Seasons Hotel Kyoto is looking for People and Culture Supervisor. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. As a member of the Administration & General Division, the People and Culture Coordinator works across disciplines to deliver an exceptional experience.
Responsibilities
1. Understands the various local laws pertaining to employment and benefits.
2. Researches and advocates benefit programs to hotel management for staff.
3. Understands the applicable Four Seasons policies.
4. Conducts benefits orientation for newly hired employees.
5. Properly enrolls employees and their dependents in local Social Insurance, international benefit programs and local DC plan.
6. Determines enrollment eligibility for part-time employees, transferred employees, and on-call staffers for Social Insurance programs.
7. Coordinates and conducts Local DC enrollment meetings and investment seminars.
8. Files accurate and timely worker’s compensation reports.
9. Screens applicants; do reference checks, forward applications to Department Heads and Division Heads, mail form letters, process new hires, and complete new hire files.
10. Handles employee educational reimbursement submittals, name tag/ID card orders, disbursement of social insurance related forms.
11. Tracks vacation, sick leave and comp night dates for each hotel employee.
12. Processes a terminated employee.
13. Maintains complete files for all current and terminated employees.
14. Ensures that safety awareness programs are on-going.
15. Updates and generates all reports and update Workday.
16. Maintain confidential information and to properly document information for payroll purposes, i.e. new hire, personal information, wage changes, termination, etc.
17. Generates the monthly activities calendar.
18. Orders service awards as needed.
19. Ensures that the employee locker room is clean and orderly.
20. Ensures that the cafeteria is clean and well decorated during holidays and special events.
21. Maintains employee transfer request files, and processes transfer inter hotel and intra hotel applicants including copying of files.
22. Administers, updates and trains employees on behalf of Human Resources in various areas, including Benefit Programs, EMBARK, and Standard Training.
23. Provides assistance relating to employee relations such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties and townhall meetings.
24. Effectively communicates with employees regarding all HR related and Hotel information through a variety of different methods including bulletin boards, employee handouts and mailings.
25. Perform any additional duties as assigned by the Director of People and Culture or People and Culture Manager.
Language Skill
- Japanese (Native Level: Writing, Listening, Writing and Speaking)
-English (Conversation Level)
About Four Seasons Hotel Kyoto
The 123-room Four Seasons Hotel Kyoto is the company’s second destination in Japan, in the city’s historic Higashiyama-ku district, close to the Kyoto National Museum and myriad heritage sites such as the Toyokuni Shrine and Kiyomizu Temple. Local artists are featured throughout the traditionally-inspired modern décor characterised by an understated Japanese aesthetic. The Hotel has a spa and fitness centre with a pool, and four food and beverage concepts. There are also be 57 Four Seasons Private Residences.
About Four Seasons
Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 130 hotels and private 50 residences in major city centers and resort destination in over 47 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
Join Our Team
Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kyoto provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.
What to expect: You will……
Be a champion of the Golden Rule: Do unto others as you would have them do unto you
Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence
Successful candidates must possess legal work authorization for Japan and also Advanced Japanese is a requirement.