Lansing, MI, 48915, USA
1 day ago
People Experience Guide
People Experience Guide Job Number: 354846 Category: Professional First / Mid Mgmt Description: Job Title: People Experience Guide Pay rate: $39.2 /hr. Location: Lansing, MI Zip Code: 48341 Start Date: Right Away Keywords: #Lansing Jobs; #PeopleExperienceGuidejobs; Job Description: Ensure a positive experience for employees by providing day-to-day support on People Team-related policies and programs Use case management system to interact with employees to track cases for trends and ensure proper documentation Help drive the content on processes and initiatives introduced by the People Team for the Open Access (self-service) knowledge base Assists and encourages employees to make effective use of Open Access (i.e. Self-service), knowledge management, case management tool, and any other People systems available to them in order to drive rapid resolution Collaborate with the broader People Operations team, People Team COEs (Total Rewards, Recruiting, Talent Development), and the Business Partners and People partners to provide feedback and support Partner with People Team, IT, Facilities, and other cross-functional partners to ensure the onboarding and offboarding processes are delivering the right employee experience Responsible for escalation of issues in a timely manner to ensure an effective employee experience while remaining engaged in resolving the issue Ensure that all critical administrative transactions, like the I-9 or background check process, are accurate and handled in a timely and compliant manner Provide exceptional service to questions and issues received from employees Help maintain and audit employee personnel files Provide support to overall People Team initiatives when necessary If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com EOE/F/M/D/V Location: Lansing , MI Minimum Experience (yrs): Required Education: Not Specified Benefits: Return to search results Email this job to a friend (emailjobs.asp?jo_num=354846) If you have previously registered with us, pleaseLog in (memberlogin.asp) to apply for this position. *Logged in members may also add jobs to their job cart
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