Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work. The People Operations Analyst will focus on reporting, dashboarding, and turning complex data into actionable insights. You will be responsible for collecting, analyzing, and presenting people-related data to uncover insights related to recruitment, onboarding, development, engagement, retention, and overall employee satisfaction. The role will create compelling narratives that drives decision-making at all levels of the organization. The ideal candidate will have deep experience with HR systems like Workday and a proven ability to thrive in large, complex environments. This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days a week. **JOB RESPONSIBILITIES:** + Design, develop, and maintain advanced dashboards and reports that provide insights into the full employee lifecycle, including recruitment, onboarding, performance, engagement, DEI, retention and offboarding. + Analyze key employee experience metrics such as engagement scores, employee satisfaction surveys, and feedback data to identify trends and areas for improvement. + Translate complex data into clear, actionable insights and recommendations to improve both employee lifecycle processes and the overall employee experience. + Regularly audit and validate employee data to ensure accuracy and integrity in all reporting and analytics efforts. + Provide insights and recommendations on the effectiveness of HR initiatives, including onboarding programs, employee engagement strategies, and diversity and inclusion efforts. + Support leadership with ad hoc reports and deep-dive analyses focused on improving the employee journey and experience across the organization. + Continuously improve analytics and reporting capabilities to align with organizational objectives and evolving HR best practices. + Stay up-to-date on the latest trends in employee experience and lifecycle analytics to drive innovation in reporting. **Education:** Bachelor's degree in Data Analytics, Human Resources, Business Administration, Information Sytems, or a related field. Alternately, certification in HR Analytics or Data Science. **Experience:** -2+ years experience with data visualization tolls like Workday Prism, Power BI, Tableau, Excel (advanced level). -Experience developing HR metrics and key performance indicators -Proven ability to manage multiple projects and meet deadlines. **COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:** + Ability to tell a story with data and communicate insights effectively. + Superior verbal and written communication skills, with the ability to communicate with individuals at all levels in the company in an articulate, professional manner. + Strong organizational skills with the ability to manage multiple projects and prioritize in a fast-paced environment. + Effective ability to represent insights in PowerPoint, Excel, and other software packages to produce high-quality presentations. + Capable of independent problem-solving. + Attention to detail is a must. Compensation range for this position is $75,000 to $110,000 depending on experience. Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) . Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net . Nelnet is a Drug Free and Tobacco Free Workplace. You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. _A lot more._ We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible. 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