People Operations Generalist

 

Who are we and what do we do?    

 

Fruit was just the beginning. Since our founding in 1999, we’ve evolved over 25+ years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a robust online e-commerce hub, our vast retail footprint includes nearly 1,000 locally owned and operated franchise locations globally.   

With offerings that go beyond our iconic fresh fruit bouquets to include baked treats, fresh flowers, dessert boards, platters, and more, our vast collection of delicious treats and innovative gifts are perfect for treating yourself and others.   

No matter the occasion or moment, there’s an edible® for that.  

Through all our incredible years, we’ve remained committed to our 5Ps:     

Our promise– Experiences that WOW. Our products–Remarkably fresh. Our places– Interactive and creative. Our People– Create special memories.    Our purpose–To celebrate what’s good in life. 

Purpose:   

The People Operations Generalist plays a key role in ensuring that the company’s People Operations processes are efficient, effective, and aligned with organizational and departmental goals. This position involves managing day-to-day HR operations, including employee onboarding and offboarding, HRIS management, benefits administration, leave of absence administration, and reporting and compliance.  

The ideal candidate is a proactive problem solver, adaptable team member, and has strong interpersonal skills and a deep understanding of HR best practices. 

Location Requirements: This position will work onsite out of our Corporate Office in Sandy Springs, GA with work-from-home flexibility on Friday 

Responsibilities:  

Serve as a point of contact for employees on HR-related queries, providing guidance and support.  Assist in developing, updating, and executing personnel procedures and policies in compliance with local and national regulations and applicable employment laws; provide guidance and interpretation for business operations.Maintain HRIS and personnel files, ensuring proper organization, consistency, completeness, and compliance with policies at all stages of the employee life cycle.Manage employee onboarding and offboarding processes and related activities, including, but not limited to background checks, drug screenings, data entry, I-9 verification, scheduling, planning, orientation sessions, stay surveys and exit interviews.Assist with administration of employee benefits programs and assist with benefits inquiries, including health insurance, retirement plans, and other perks.Responsible for People Operations HRIS reporting and generating various reports while maintaining data integrity, confidentiality, and security; complete audits as required.Process verifications of employment, unemployment claims, worker’s compensation, leaves of absence and disability claim requests.Assist with management and execution of employee engagement programs such as rewards and recognition programs, birthday gifts, holiday gifts, service recognition, etc.Contribute to the development and implementation of People Operations strategies and initiatives that align with the company’s goals. Support the People Operations Director and VP, People with ad hoc tasks and projects; Collaborate with cross-functional teams to execute special projects and assignments as needed.

Requirements:  

2+ years of HR generalist experience2+ years of direct HRIS management experienceExperience with ADP Workforce Now highly preferredExperience with Office365, MS Word, MS PowerPoint and MS ExcelBachelor’s Degree in Human Resources or related field preferredHR certification (e.g., SHRM-CP, PHR) preferred

Essential Competencies: 

Knowledge of HR best practices, employment law, benefits administration, and labor relations.Strong verbal and written communication skillsDemonstrated ability to be successful in a collaborative team environmentMust have proven conflict resolution skills, must be able to think through complex HR issues and provide recommendationsMust have excellent prioritization skills and able to effectively manage priorities and deadlinesAbility to maintain confidentiality and handle sensitive information with discretion.Ability to maintain an open mindset and make sound decisions in line with company policiesMust be highly confidential, professional, articulate and customer-friendlyHighly effective multi-tasker; resourceful and proactive

 What We Offer:     

Strong team-oriented environment, emphasizing cross-functional partnerships   The stability and resources of an industry-leading company successfully operating for 25 years, with the agility and innovation of a startup, allowing you to make a significant impact and shape our future.  Growth & Development – Each team member has a visible and immediate impact on the business, offering abundant opportunities for personal and professional growth as we scale in size and sophistication   Healthcare plans that include health/dental/vision insurance, 401K Plan, company-paid life insurance and short-term disability, flexible spending account options and more   Paid time off, including sick days & holidays to support work-life balance   

    

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.