**About the Role** As the People Operations Lead Brazil and South Cone, you will lead Brazil and South Cone People Operations Specialists and will report to the Head of People Operations LATAM. This role will be responsible for driving scalable operations that are focused on employee experience. The Lead will be required to navigate through complexity and partner with the cross-functional people teams to help drive actions, accountability, and ownership. (This is a manager level role). **What the Candidate Will Do** - Build and execute against an inspiring vision that is well aligned with Uber's overall strategy, for an effective employee experience across all foundational People Team services in Brazil and South Cone - Lead, coach, and partner with your team to achieve this vision, while continuously contributing to Uber and each team member's career journey - Ensure workflows are anchored on human-centered design principles and industry standards, ensuring the most effective, consistent, and constantly improving experience for our employees, regardless of the support channel (self-serve, offshore support and live support) - Partner with People Partners, Employee Relations, Legal, Payroll, and other cross-functional teams to ensure a comprehensive, business-centric, and legally compliant approach to People processes and operations - Provide People Operations support on projects such as acquisitions or internalization of employees; be the voice of People Ops processes by advising how to navigate the associated systems and procedures - Support the People Operations teams in building and maintaining a backlog of priorities, to help operationalize the team vision using a disciplined and focused approach. **Basic Qualifications** - 8 years of experience with HR Operations & HR Services and 5 years of experience as people manager - Advanced proficiency in English and fluent Portuguese - Excellent Knowledge in HR Administration, Labor regulations, Payroll, Process design and continuous improvement, KPI’s, SLA’s and Data management - Knowledge in Workday, Service Now (or ticket tool) and other HR Systems - Integrity, a positive attitude, and a growth mindset! - Continuous improvement mindset, attention to detail, customer service **Preferred Qualifications** - Proficiency in Spanish - Work in a collaborative approach, influence and impact others. - Grit and resilience; eagerness to be a part of an exciting growth journey and comfort with all the challenges and ambiguity that accompanies it - Integrity, a positive attitude, and a growth mindset! - Ambassador to the Uber values and business strategy. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).