Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Associate

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

Those in HR information systems (HRIS), data and analytics at PwC will focus on enabling process optimization, automation, efficient data management, reporting and leveraging data to drive insights and make informed business decisions in the HRIS data and analytics space. Your work will involve implementing technology solutions and utilising advanced analytics techniques to streamline HR processes, enhance employee experience and support business and human resource clients to optimise operations and achieve strategic goals.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Apply a learning mindset and take ownership for your own development.Appreciate diverse perspectives, needs, and feelings of others.Adopt habits to sustain high performance and develop your potential.Actively listen, ask questions to check understanding, and clearly express ideas.Seek, reflect, act on, and give feedback.Gather information from a range of sources to analyse facts and discern patterns.Commit to understanding how the business works and building commercial awareness.Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Job Requirements and Preferences: 

 

Minimum Degree Required: Full time graduation

Minimum Years of Experience: 

​​2- 5 Years

 

Basic Knowledge/Skills: 

Demonstrates some knowledge and/or a proven record of success in the following areas:  

Provide administrative support  

Maintain quality control standards compliant with policies  

Create and maintain process documentation  

Utilizing relevant technology, such as Microsoft Office (Excel, PowerPoint, Word), Alteryx, and other firm sponsored web-based technologies.  

Working with confidential data  

Managing multiple projects and tasks  

Adapting to a rapidly changing environment  

Identifying and implementing process improvements  

Providing tactical support that enables the team to deliver operational efficiency and effectiveness 

 

Preferred Knowledge/Skills: 

Demonstrates some knowledge and/or a proven record of success in the following areas:  

 

Business Acumen 

Demonstrating some knowledge of Human Capital systems, processes and reporting,  specifically in the areas of Compensation; ; 

Possessing some functional and technical knowledge of the various aspects of Workday; 

Possessing research, analytical & troubleshooting skills with an inquisitive nature; 

Working with confidential data; 

Being an iterative thinker with demonstrated experience working on teams who are solving problems with creativity while utilizing both positive and negative testing skills; 

Possessing experience aggregating various, often unrelated data points or data sets to determine root cause or to support processes that benefit multiple stakeholders or impact multiple systems cohesively; 

Demonstrating attention to detail and dedication to quality in relation to data analysis and system troubleshooting;Presenting information and insight to team leaders in both written and spoken methods of communication; and, 

Following standard operating procedures (SOPs), process maps, Frequently Asked Questions (FAQs) & Quick Reference Cards (QRCs) to support the Compensation business processes. 

Escalating issues in a timely & efficient manner to supervisors; 

Adapting to a rapidly changing environment; 

Working with high-profile/high risk data and supporting stakeholder management; 

Possessing prior professional services experience; 

Technical Acumen 

Possessing prior experience supporting integrations between Workday and other vendor SaaS systems;  

Supporting the testing and implementation of new HC technologies while also considering the impact on existing systems to provide a cohesive end-user experience;  

Understanding business problems in the form of functional and technical requirements 

Leveraging project management tools and methodologies as well as auditing skills to test completeness or find errors and/or analyzing complex data sets preferably utilizing Alteryx or a similar technology; and, 

Some knowledge in technologies such as Alteryx, UI Path, and data visualization tools. 

Power BI helpful but not required 

 

Relationships/Whole Leadership 

Working independently and team in delivery of day-to-day operation; 

Participating on teams in a wide variety of areas including teaming, interpersonal skills, both written and spoken communication and business knowledge; 

Possessing self-motivation and contributing individually as well as part of the human capital and shared services leadership team; and, 

Keeping peers & leadership informed of issues & progress, as well as escalating problems to Pillar leadership. 

Shift time : 6pm to 3am IST

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Alteryx (Automation Platform), Communication, Data Analytics, Data Cleaning, Data-Driven Decision Making (DIDM), Data Entry, Data Integration, Data Migration, Data Quality, Data Visualization, Emotional Regulation, Empathy, Human Resources (HR) Consulting, Human Resources (HR) Metrics, Human Resources (HR) Project Management, Human Resources (HR) Report, Human Resources (HR) Technology Solution Architecture, Human Resources Information System (HRIS), Human Resources Management (HRM), Inclusion, Information Rights Management (IRM), Intellectual Curiosity {+ 13 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date