About The RoleThe Human Resource Generalist provides leadership and functional HR generalist support for our Authentication Center. As the Human Resources Generalist you will build relationships with managers to ensure efficiency of HR service center processes as well as establish standards and procedures for handling employee questions, transactions and administration of human resource programs. If you are an empathetic and approachable HR professional who is excited to grow and balance the needs of the business and our employees, we want to hear from you.

What You Get To Do Every Day

Work with HR Leadership to support organizational design and effectiveness for client groups and provide performance management guidance to drive high performance culture

Partner with PBP on the development and implementation of short and long term organizational strategies to attain business objectives

Guide management and employees with disciplinary actions, performance reviews, ADA interactive process and conflict management issues

Provide guidance and interpretation of policy and training to the organization to mitigate potential risk

Conduct thorough investigation into allegations of misconduct, harassment, discrimination, and/or policy violations.

Conduct exit interviews, summarizes findings, and discuss trends

Responsible for maintaining confidential records, documentation, and tracking data for employee relations activities

Facilitate engagement events and recognition programs for local facility

What You Bring To The Role

Minimum Requirements:

Bachelor's Degree in HR, business, related field, or equivalent work experience

4+ years of Human Resources or People Resources experience providing functional HR generalist support within a fast-paced organization

Ability to provide rapid, accurate responses to highly confidential and sensitive requests

Proven ability to prioritize, produce quality work, and achieve business results in a fast-paced, deadline-driven environment

Demonstrated ability to build relationships and influence internal partners at all levels of the business

Strong interpersonal skills, along with excellent written and verbal communication 

Experience in creating reports, assessing, and presenting data in various usable formats is essential

Strong ability and desire to take initiative, learn new concepts, and optimize processes 

Process management capability: to assess processes, identify gaps, and create needed protocols

Exceptional attention to detail

High level of proficiency in Google Workspace

Preferred Requirements:

Working knowledge of various HRIS systems (e.g. Workday)

Compensation, Benefits, + Perks

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid Parental Leave

Unlimited Discretionary Time Off (DTO)* and 10 Paid Company Holidays

* Unlimited DTO with Manager approval

The expected salary range for this role is $70,000.00-$80,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.