Makati City, Philippines
16 days ago
People Solutions Partner
The People Solutions Partner is responsible for providing HR counsel and handling complex and ambiguous employee and supervisor HR cases. This role requires coordination with various HR Functional teams, and non-HR subject matter experts (SMEs). This role will manage intake, triage, and resolve cases from designated client groups in a variety of countries.

Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.

Chevron is accepting online applications for the People Solutions Partnerposition through March 28, 2025 at 11:59 p.m. PH Time.

Responsibilities for this position may include but are not limited to: 

Act as the first point of contact by performing the role of a virtual HR Business Partner, and provide support and guidance to employees and supervisors on workplace issues, ensuring they feel heard and valued to promote a positive work environment

Provide policy and benefit counsel specific to site, country, and payroll, and refer to vendors when appropriate.

Apply strong understanding of HR policies, services and programs in wide variety of situations with increasing complexity

Able to navigate complex and ambiguous cases by researching relevant precedent, policies, plan documentation, and exercising judgment

Maintain accurate records of employee interactions and resolutions, ensuring compliance with company policies and legal requirements

Develop solutions for unique business problems recognizing the intent of the policy and document it for future use 

Develop deep understanding of the business  site-specific context including regulations, culture, and policies

Preferred Qualifications:

Bachelor's degree in Human Resources, Business Administration, Psychology or a related field

Experience in supporting multinational client groups 

Relevant HR certifications (e.g., SHRM-CP, PHR, CIPD) are a plus

​Required Qualifications:

Minimum of 3 years of experience as an HR Business Partner, HR Generalist or related role

Experienced problem-solving and critical thinking skills to handle complex and ambiguous cases

Highly proficient in using knowledge of HR policies, benefits, and processes to resolve employee and supervisor issues

Must be proficient in English

Demonstrates exceptional verbal and written communication skills, consistently delivering outstanding customer service remotely through phone and various digital platforms

Strong interpersonal skills with the ability to build rapport and trust with employees

Highly flexible and willing to do shifts

Relocation Options:

Relocation will not be considered within Chevron parameters.

International Considerations:

Selected candidate will work in the Philippines under the local payroll system and benefits.

Working with us  

There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).  

CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines. 

CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year, 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards and the 2018 Wellness Company of the Year at the same Asia CEO Awards.   

CPI markets the Caltex brand of top-quality fuels, lubricants and petroleum products through a network of service stations, terminals and sales offices. 

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent.  Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace. 

Benefits

Competitive salary    

Allowances, medical and optical reimbursements     

Health care coverage for you and your eligible dependents     

Robust employee centred programs for health and wellness    

Time-off to promote healthy work-life balance or to care for your family    

Annual corporate incentive bonus when the company meets established goals    

Recognition & awards program    

Long-term savings plan    

Life insurance    

Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups   

Hybrid work model - work remotely from home several days a week

Connect with us: 

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Chevron participates in E-Verify in certain locations as required by law.

Makati City, Metro Manila

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