People Support, Front Line Manager Austin,Texas,United States Corporate Functions Drive exceptional employee experiences in a collaborative, innovative environment. Lead our AMR HR team in providing world-class support and care, ensuring seamless operations and scalable solutions for a rapidly growing workforce. **Description** We're seeking a dynamic leader to manage our Americas (AMR) HR team, delivering comprehensive employee support across multiple countries. This role leads a team of HR professionals, including direct leadership of supervisors, leading all aspects of operational management, HR program administration (Benefits, Payroll, HR Systems), and compliance. You'll drive process improvements, implement scalable solutions, and partner with cross-functional teams to address emerging needs. If you're passionate about fostering a positive employee experience and leading a high-performing team in a fast-paced environment, apply today. **Minimum Qualifications** + Minimum 7 years of Human Resources experience and 2 years of leadership experience, OR operational leadership and high-volume customer support experience with 2+ years of direct leadership experience. + Bachelor’s degree or equivalent experience + Experience with enterprise HR systems (Oracle, PeopleSoft, SAP, Workday, etc.). **Key Qualifications** **Preferred Qualifications** + Obsession with the employee experience, viewing every inquiry as an opportunity to make a difference. + Ability to navigate complex business needs and develop well-considered solutions. + Strong attention to detail and action-oriented, using data to drive improvements. + Strong analytical skills to understand data and propose credible business or process improvements. + Passion for people, team management, coaching, and mentoring, with a drive to support team development. + Secondary language skills are a plus + Experience with macOS or a strong desire to learn. **Education & Experience** **Additional Requirements** + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.