Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The People Support Solutions (PSS) department brings its purpose to life by providing our colleagues worldwide with integrated HR solutions tailored to their needs. We are a team that works very closely together to ensure good employee relations, anticipate our customers' future needs, and proactively develop solutions.

The Opportunity

As a People Support Solutions Team Leader, you will lead a high-performing HR operations team, ensuring efficient, customer-focused service delivery. Your role involves team leadership, workload management, coaching, and performance optimization, while continuously driving process improvements, compliance, and operational excellence.

You’ll collaborate across functions and geographies to develop future service offerings, leveraging technology, automation, and data analytics to enhance HR solutions. With a proactive mindset, you’ll anticipate challenges, implement strategic solutions, and foster strong employee relationships to create a seamless and engaging HR experience.

Lead & Inspire – Manage a high-performing PSS operations team, fostering a culture of collaboration, trust, and excellence.

Empower & Develop – Coach, mentor, and support team members in career growth, skill enhancement, and performance excellence.

Optimize & Innovate – Drive process improvements, automation, and standardization to enhance service delivery and efficiency.

Engage & Collaborate – Work closely with key stakeholders to align HR solutions with business needs, leveraging data analytics for strategic decision-making.

Create a Winning Culture – Ensure a safe, positive, and inclusive team environment where employees feel valued, heard, and motivated to succeed.

Manage Vendor Partnerships – Sustain strong relationships with external vendors, monitoring performance and ensuring top-tier service delivery.

Who you are

We’re looking for someone who is passionate about leading with impact, driving innovation, and creating exceptional employee experiences, this is your chance to make a difference. 

Fluency in English and Spanish is essential.

Proven Leadership – 5+ years of experience in HR/shared services within a multinational environment, including 2+ years managing a team.

HR & Tech Savvy – Strong knowledge of Workday HR processes and CRM/Request Management Software.

Process & Performance Mindset – Experience in streamlining operations, eliminating inefficiencies, and implementing data-driven decision-making.

Matrix Organization Experience – Ability to work seamlessly across geographies, functions, and levels, leading virtual teams effectively.

In exchange we provide you with:

Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & trainings, the possibility of international assignments, internal position changes and the chance to shape your own career. 

Excellent benefits & flexibility:  competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice (2 office days/week, and we provide fully remote working conditions within Hungary).

A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: https://go.roche.com/budapest-data-privacy-notice-candidate

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Budapest provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the EMEA region. Today Roche employs altogether around 2000 employees in Hungary.

Roche is an Equal Opportunity Employer.