The Ericsson Operational Improvement & Performance team is a diverse and innovative group dedicated to driving continuous improvement and enhancing the “employee experience”. We foster a culture that encourages open dialogue and values all team member’s opinions and ideas. Our commitment to simplification drives our vision of significantly enhancing the “employee experience”.
We’re seeking an experienced Performance & Improvement Manager with expertise in change management and communication strategies. In this high-visibility leadership role, you will implement key simplification initiatives and cultural transformations across the Group Function, aiming to position Ericsson as a modern workplace that employees take pride in. Your primary responsibilities will include driving change through an end-to-end approach and developing effective communication strategies to promote awareness and support adoption of these changes.
What you will do: Develop and implement communication strategies that convey the value of change initiatives to all stakeholders, including C-suite executives, while addressing their specific concerns.Identify company-wide challenges and uncover opportunities for improvement, focusing on resolving the top 3-5 recurring issues.Collaborate with senior stakeholders to translate needs into solutions that minimize waste and reduce lead times.Create tailored communication plans and engaging materials (presentations, newsletters, videos) to support change management and facilitate adoption.Evaluate change initiative effectiveness using metrics and tools, informing future strategies and enhancing perceptions.Mentor teams in change management and communication best practices to strengthen organizational resilience.
You will bring: University degree; advanced degree or equivalent experience preferred.Over 7 years of extensive experience in developing communication strategies and creating compelling, persuasive communication materials.Outstanding written and verbal communication skills, with the ability to craft and deliver clear, persuasive messages to diverse audiences.Proven experience leading cross-functional and virtual project teams, with a strong collaborative spirit and ability to motivate others.Excellent problem-solving skills; Black Belt certification preferred. Analytical mindset with comfort in ambiguity.Successful track record of leading without authority and influencing C-suite and senior executives to drive large-scale change initiatives.Established professional network and ability to navigate complex organizational structures effectively.Proficient in project management tools and techniques.Come Join Our Team
If you are a dynamic, results-driven leader passionate about driving change and fostering adoption through effective communication strategies and excel at showcasing the positive outcomes of innovation and continuous improvement, we encourage you to apply.
Join us in shaping the future through impactful change management and communication strategies.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Improvement & Performance Manager