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Performance Management and Accountability Coord. - Jackson County Health Department (M-F 8am - 4:30pm)

101 Truman Medical Center

Job LocationJackson County Public Health

Lee's Summit, Missouri

DepartmentCares Act Funds for Health Department

Position TypeFull time

Work Schedule8:00AM - 4:30PM

Hours Per Week40

If you want to work where the action is, University Health (UH) is the place for you. Known as “Kansas City’s Essential Hospital,” UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy. A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service. During the 2020 pandemic, we also stepped forward as a regional leader in COVID care and testing. UH is comprised of three campuses:

 

UH Truman Medical Center is located in the Health Sciences District of downtown Kansas City, Missouri. The Health Sciences District represents a robust academic community, leading the forefront of biomedical research and cutting edge technology. Partnered with UMKC and Children’s Mercy Hospital. University Health serves as the cornerstone in educating the next generation of healthcare practitioners. As a Level 1 Trauma Center, we’re a leader in Emergency Medicine and Critical Care, with world-class expertise in chronic disease management and women’s services, including high-risk maternity care. The Health Sciences District is also home to the University Health 1 and 2 buildings. UH 1 is UH’s beautiful specialty outpatient clinics and day-surgery center and UH 2 is the location for all of our primary care and women’s care clinics.

 

UH Lakewood Medical Center is located between Kansas City and Lee’s Summit, Missouri, offering residents of Eastern Jackson County access to a modern community hospital with a continuum of outpatient services designed to meet the needs of families.  UH Lakewood specializes in high-risk maternal and child care, and serves as one of the few Kansas City metro area institutions accredited by The Joint Commission in Orthopedics and Palliative Care. It also is home to a 188-bed, fully accredited long-term care center.

 

UH Behavioral Health is the KC metro area’s largest, most comprehensive provider of mental health services. The Crossroads Building, located in Kansas City’s vibrant Crossroads Arts District, is its epicenter, providing a broad list of outpatient services. We also offer psychiatric inpatient care, and we deliver therapeutic services through our community outreach clinics. We are a leader in the Trauma-Informed Care Movement, and provide training, coaching and consulting to outside organizations.

Job Description

The Performance Management and Accountability Coordinator will be responsible for evaluating department performance and maintaining the department’s performance management system, and overseeing and implementing quality improvement initiatives. Collaborating with all Jackson County Public Health (JCPH) divisions to develop, monitor, and refine processes to enhance efficiency and effectiveness. This role will collect and analyze data, identifying areas for improvement, and implement strategies to ensure continuous improvement. The position is highly collaborative, working closely with the Strategic Initiatives team and JCPH leadership.

Minimum Requirements

Bachelor’s degree from a four year college or university in public health, health sciences, nonprofit management or other closely related field.

One or two years of progressively responsible related experience.

Knowledge of the core functions and essential services of public health.

Knowledge of health education program planning, implementation and evaluation.

Knowledge of quality improvement, performance management, and program evaluation 

Knowledge of data analysis and research methods.

Ability to develop logic models.

Interpersonal communications, group process and facilitation skills.

Excellent oral and written communications skills.

Ability to apply logical thinking to solve problems or accomplish tasks.

Demonstrates ability to present information to large audiences.

Demonstrates computer use ability in word processing, spreadsheet, database, and presentation software.

Demonstrates ability to organize work, set priorities, meet critical deadlines and follow up on assignments with a minimal amount of direction.

Preferred Qualifications

Master’s Degree in public health, health promotion/education, or other closely related field.

Three years of progressively responsible related experience.

Lean Six Sigma Yellow Belt

Experience in developing or maintaining performance management systems 

Experience in surveying or assessing programs

Experience in public health accreditation, performance management, program evaluation, and/or quality improvement