Performance & Reporting Manager

Join a Global Leader in Real Estate and Facilities Management!

BGIS is a world leader in real estate and facilities management, offering exceptional professional development, competitive benefits, and a strong employee recognition program. As we continue to grow, we are looking for a Performance & Reporting Manager to join our team in Parramatta.

What We Offer:

Job Security: Full-time, permanent position. Attractive Salary: Competitive remuneration package. Flexible Work Environment: 4 days in the office, 1 day from home. Supportive Team: Reporting directly to the Commercial Manager. Career Growth: Opportunities for professional development and advancement. Direct Reports:Three

Your Responsibilities:

Monitor and report on BGIS (BMS) and subcontractor performance against contractual obligations. Ensure accuracy of data within BGIS systems and reporting portals. Develop and maintain BGIS processes and procedures for performance management. Deliver training to client and teams on the BGIS Performance Centre. Oversee monthly, quarterly, and annual reporting requirements, ensuring alignment with the ISS service agreement. Manage the client Quote Approval Process and ensure KPIs are met. Evaluate and report on the performance of external service providers, including the BGIS Call Centre.

What You’ll Bring:

Industry Expertise: Experience in subcontract management, facilities management, or related outsourcing services. Analytical Skills: Ability to analyze, interpret, and report on facility and financial data, including complex KPIs. Technical Proficiency: Advanced skills in MS Excel, Word, PowerPoint, and Power BI. Organizational Excellence: Strong ability to prioritize tasks and meet tight deadlines. Communication Skills: Exceptional written and verbal communication abilities. Leadership: Proven capability to lead, manage, and influence business relationships positively. Problem-Solving: Ability to adapt and make informed decisions in a fast-paced environment. Attention to Detail: Familiarity with QA, OH&S, and environmental systems.

Why Join BGIS?

Employee Assistance Program: Access to counselling and career support. Discounted Benefits: Special rates on gyms, electronics, and health insurance. Career Progression: Programs like Future Leaders and FM Diploma to accelerate growth. Inclusive Workplace: Work180-accredited female-friendly and diverse organization. Family Support: Paid maternity and parental leave. Wellbeing Focus: Resources to support mental, physical, and financial health. Community Engagement: Paid volunteering days and charitable donation matching. Recognition: Over 30% of our team was promoted last year.

 

Take the Next Step
If you’re ready to make an impact and thrive in a collaborative and forward-thinking team, apply now by submitting your resume. Your future starts here with BGIS!