The Role

Responsible for providing expertise and technical leadership in performance engineering and tuning for large-scale software systems so they achieve system performance objectives.  Technical leadership includes performance assurance, defining performance validations (including high-volume load, large dataset performance and stress analysis), capacity planning, detailed hardware configuration planning, and client assurance.  Responsible for determining the validations that indicate performance objectives have been attained in the software product ready for client shipment.  Works closely with product development personnel to attain the highest level of system performance by identifying potential performance bottlenecks and mitigation strategies for improvement.  Identify application performance patterns, hardware configuration, operating system, and database parameters needed for optimal performance, based on client workload characterization, and assists in an on-going basis to realize stated product and solution performance objectives.  Partners with the Load/Perf Testing leadership in writing performance validation plans and performance test results documents. Conduct code reviews for peers and/or junior engineering team members based upon identified performance issues in order to increase the team knowledge of performance anti-patterns.

The Requirements 

Bachelor's degree and 8+ years of related engineering experienceDemonstrable knowledge of networking protocols (such as HTTP, TCP/IP and UDP), load balancers, web application security and multi-tier web application architectures.Demonstrated experience of meeting performance related deliverables on aggressive schedules with quality and on scheduleExperience in detecting memory leaks, deadlocks, hanging and looping processes, slow running processes, slow running database queries and biggest resource consumer.Applied knowledge of approaches and tools such as ANTS, dotTrace, Glimpse, Stackify, SQL Profiler, SQL MonitorIn depth experience and knowledge of performance analysis, tuning techniques and benchmarking from the UI to the data tierDevelop robust benchmark workloads based on production traffic patterns and anticipated feature usage with varying load levels and varying account sets. Experience working with the full Microsoft technology stack, including .NET/C# ,SQL Server, ASP.NET, MVC and Web APIRESTful Architecture experienceObject Relation Mapping (ORM) such as Entity Framework or nHibernate Experience with front-end libraries, AngularJS and Bootstrap.Experience with Software as a Service (SaaS), multi-tenancy application developmentExperience working with large relational databases (SQL Server) in development and administrationExcellent organizational skills, multitasking ability and proven analytical, methodical thinking, problem solving and decision making skills Excellent verbal and writing skills, including the ability to research, design, and write new documentation, as well as to maintain and improve existing material Experience working for a national or global commercial software product company requiring software product usage and high availability in a 24/7/365 model.Experience working with globally distributed business stakeholders and engineering teamsExperience working with collaboration and issue tracking tools such as Confluence and JIRAExperience working in a large, fast-paced project environmentStrong work ethic is a mustProactive: Must be willing to seek out information and solutions that are pertinent to their responsibilities and key to their deliveryMust be willing to remediate code written by othersTeam player attitude with a focus on the success of the team is a MUSTProactively collaborates with other teams/team members ( Enterprise Architecture, Quality Assurance, Engineering, Information Security) across global time zones with the upmost professionalism, tact and resolve

WTW is an Equal Opportunity Employer