Location: Stoke - Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.
What you’ll do
The role of a Personal Assistant & Support Specialist is to provide seamless, reliable, confidential, and proactive administrative PA support to up to three senior leaders within Commercial Operations. Your responsibilities include diary management, arranging and servicing meetings (producing agendas and taking minutes), managing people databases/organisation charts and team distribution lists, and making travel arrangements.
You will manage busy, challenging, and constantly changing calendars, ensuring there are no scheduling conflicts, prioritise tasks, and incorporate sufficient travel time. Manage emails, monitor inbox, and maintain private and confidential documents and records.You will prepare, arrange, and coordinate internal and external meetings. Support and coordinate office tours when required.You will support administrative duties for the department, including processing organisational structures, managing people moves within HQ, handling internal recognition, uniform and badge approvals, and budget management for the retail estate.You will be a focal point of contact for the Heads of assisting in queries as and when requiredWho you are You will be able to build strong and positive relationships and bring a positive attitude to a high energy and very dynamic and pressured area. You will have the ability to think ahead, anticipate issues and respond at speed. Forward planning is essential.You will build professional relationships with all PAs across Vodafone UK, Group, and external, ensuring you are approachable to all. You will be highly proficient with PC systems including Microsoft Office packages specifically Outlook, Excel, PowerPoint & Word.You will be a highly organised self-starter with meticulous attention to detail and excellent communication skills.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
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