As a Personal Banker I, you are part of a team whose primary focus is to provide exceptional customer service. You are often the first to welcome our customers, while engaging in thoughtful interaction. You will assist customers with banking transactions (deposits, withdrawals, loan payments, etc.) on all retail and business accounts. You will be given the resources needed to identify referral opportunities to expand customer relationships. You also will engage in thoughtful interactions to build and grow customer relationships by suggesting banking products and services (e.g. checking, savings, credit cards, loans, digital banking) to meet their needs. You will complete a four month training program in which you will learn how to make recommendations while utilizing a consultative sales approach.

Qualifications:

•High school diploma/GED required
•College degree or a minimum of six months customer service experience required.
•Must have excellent written and verbal communication skills to include professional grammar and demeanor.
•Ability to travel as needed to training.
•Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.