Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Gallagher’s Pharmacy Benefit Management (PBM) consulting team leverage our real-world expertise and clinical insights to keep our clients aware of issues impacting their prescription drug plans. We assess PBM contracts, design new ones and provide ongoing consulting focused on audits, managing costs and increasing plan satisfactions. How you'll make an impact ** This is a remote role but you must live in Pacific or Mountain time zone ** Communicate and publish schedules associated with all incoming accounts and transfer accounts. Requires professional communication with Sales Staff, Account Managers, Incoming Pharmacy Benefit Management company (PBM), and Outgoing PBM; Includes intense schedule planning and follow up. Works with Account Management team to ensure client implementations are on-track for all deliverables. Works independently to define project goals and objectives. Delivers program design and implementation plan to PBM manager for approval and to account for final approval. Maintains daily communication with all outside vendor partner groups in order to identify and resolve customer service issues proactively. Monitors financial reports such as e--invoice and e-billing to validate accuracy and project financial issues. Responsible for the daily assignments and workloads of all clinical PBM Assistants. Works with PBM companies to ensure client implementations are on-track for all deliverables. Manages schedule and delivery of internal department tasks and responsibilities to ensure client implementations are on-track for all deliverables. Simultaneously manages multiple schedules for multiple account implementations to ensure client implementations are on-track for all deliverables. Monitors account performance through data analytics. Occasional travel to meet with high profile accounts during critical implementations. Works with management to set mutually beneficial annual goals and strategize to decrease utilization of expensive pharmaceuticals, multiple drug classes, and narcotics to meet/exceed goals and to ensure client satisfaction. Works with all internal areas to support large national account initiatives and deliverables. Works with all internal areas to resolve and track client service issues and solve problems. Serves as one point of contact for issue resolution and problem solving. Ensures management is aware of any ongoing issues. About You Required: Bachelor's degree and 3 years related experience OR High School Diploma/GED and 8 years related experience required. Must live in Pacific or Mountain time zone*** Preferred: 5 or more years of experience in n PBM and managed care environment preferred. Some variation of experience may compensate for experience in all categories. Experience with Project Management desirable. High intermediate to advanced Microsoft Office skills required. Organization Skills Pharmacy Knowledge Analytical Skills Flexible with Schedule Excellent Communication Skills Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.