Overview Performs duties of Pharmacy Technician levels I,II, and III, as needed. Works overtime when needed. Performs other duties as assigned by the Pharmacy Manager and Director. Responsibilities Essential Duties and Responsibilities Maintains purchasing records of drugs dispensed in the hospital and drugs dispensed to all outlying clinics. Documents all supply transactions electronically. Processes invoices online through the McKesson Supply Management program. Approves invoices for payment to the Pharmacy manager. Processes clinic drug charges and hospital department charges. Executes pharmaceutical materials management procedures to optimize inventory levels while monitoring inventory turns and contract compliance. Manages par-levels, stock rotation, drug availability, drug substitutions, drug representatives, drug recall, drug destruction and return of product for credit. Executes all emergency drug procurement procedures for the health system. Maintains inventory based on the current purchasing contract. Recommends drug substitutions to hospital and clinic personnel as contracts change. Performs annual inventory procedures, calculations, and reporting. In addition to duties above all duties of a technician position. Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. Education and Experience 10 years of pharmacy technician experience at a certified level with extensive purchasing responsibilities. Certification and Licensure Pharmacy Technician Certification Skills and Abilities Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Design - Generates creative solutions; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Delegation - Delegates work assignments; Matches the responsibility to the person. Leadership - Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others. Managing People - Makes self-available to staff; Provides regular performance feedback; Solicits and applies customer feedback (internal and external); Continually works to improve supervisory skills. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Organizational Support - Follows policies and procedures; Supports organization's goals and values; Benefits organization through outside activities. Judgments - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Sets and achieves challenging goals. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Good interpretive/analytical skills for medication dosage calculations, etc. Computer skills, ability to use keyboard, mouse and ability to adjust focus and see in color. Good interpersonal skills. Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. The special physical demands are considered essential job functions of the position with or without accommodations. To fulfill the duties of this job, the employee must occasionally bend, stoop and crouch. The employee must frequently reach with hands and arms, handle, finger, and feel, hear and speak. The employee must see with near acuity and color vision. The employee must stand for prolonged periods and occasionally exert up to 30 pounds of force. Level of Supervision Work is performed according to specific procedures and methods, but the incumbent must make minor decisions in order to adapt to routine situations. Supervises N/A Benefits Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to: · Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options. · Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs. · Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance. · Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth. · Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey. · Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.