Melbourne, FL, 32919, USA
1 day ago
Pharmacy Cashier - Family Pharmacy
*POSITION SUMMARY:* To be fully engaged in providing Quality/No Harm, Customer Experience, Stewardship, and Teamwork by contributing to outstanding quality, values, and service to the customer. Pharmacy Cashiers are expected to perform with responsibility, accuracy, accountability, efficiency and courtesy. *PRIMARY ACCOUNTABILITIES:* *Quality/No Harm:* * Maintains appearance and organization of work area, waiting bin, mail room, and will-call area. * Follows pharmacy policies and procedures while performing all assigned tasks. * Presents the “offer to counsel” to each customer at time of register transaction. * Prepares packaging for mail order and courier prescriptions for safe and accurate shipment/delivery. * Ensures packaging for mail order, pick-up, and courier prescriptions are safe/secure and appears professional. * Reviews each medication with the customer at the register to ensure that the order is complete and correct inside the bag. * Assists each customer and involves supervisor/director if a concern that should be addressed by leadership has been presented. * Runs a daily report of “ready” prescriptions, pulls the 14-day prescriptions from the bin, places phone calls to customers with 7 day old prescriptions. * Calls customers with pending prescription concerns that need to be mailed or couriered (pending concerns include invalid credit card numbers and checks that need to be mailed to us). * Unpacks weekly supply orders and stocks items appropriately. *Customer Experience:* * Assures that all customers are waited on in a courteous and efficient manner. * Communicate and perform in a friendly, tactful and professional way at all times. * Set example as a team player. * Greets and addresses recurring customers by first and last name. *Stewardship:* * Charges mail order and courier prescriptions out through pharmacy software. * Counts register contents upon open and close of business day. * Remains within standard of 0.005 times the amount of sales to determine the overage and shortage of the cashier drawer. (Example sales $1000.00, $1000.00 x 0.005= $5.00). * Closes register upon end of business day, to include: drawer declaration and reconciliation. *QUALIFICATIONS REQUIRED:* * Must have a High School Diploma or a GED. * Excellent communication skills and ability to successfully interact with customers and associates. * Two years of cashier experience. * Good organizational skills and the ability to work independently. *PHYSICAL DEMANDS:* * Ability to stand for eight hours. * Ability to lift up to thirty pounds. * Repetitive use of hands and fingers. Good hand and wrist dexterity to enable typing and/or computer work for 8-10 hours a day. * Ability to work in noisy atmosphere, ability to handle frequent interruptions, and ability to adapt to changes in workload and workflow. *MENTAL DEMANDS:* * Ability to read and write at a high school level. * Ability to work independently. * Ability to multi-task while not compromising efficiency. **Job:** **Clerical Support* **Organization:** **Holmes Regional Medical Center* **Title:** *Pharmacy Cashier - Family Pharmacy* **Location:** *Florida - Brevard County-Melbourne* **Requisition ID:** *076867*
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