Pharmacy Cashier - Family Pharmacy
Health First
*POSITION SUMMARY:*
To be fully engaged in providing Quality/No Harm, Customer Experience, Stewardship, and Teamwork by contributing to outstanding quality, values, and service to the customer. Pharmacy Cashiers are expected to perform with responsibility, accuracy, accountability, efficiency and courtesy.
*PRIMARY ACCOUNTABILITIES:*
*Quality/No Harm:*
* Maintains appearance and organization of work area, waiting bin, mail room, and will-call area.
* Follows pharmacy policies and procedures while performing all assigned tasks.
* Presents the “offer to counsel” to each customer at time of register transaction.
* Prepares packaging for mail order and courier prescriptions for safe and accurate shipment/delivery.
* Ensures packaging for mail order, pick-up, and courier prescriptions are safe/secure and appears professional.
* Reviews each medication with the customer at the register to ensure that the order is complete and correct inside the bag.
* Assists each customer and involves supervisor/director if a concern that should be addressed by leadership has been presented.
* Runs a daily report of “ready” prescriptions, pulls the 14-day prescriptions from the bin, places phone calls to customers with 7 day old prescriptions.
* Calls customers with pending prescription concerns that need to be mailed or couriered (pending concerns include invalid credit card numbers and checks that need to be mailed to us).
* Unpacks weekly supply orders and stocks items appropriately.
*Customer Experience:*
* Assures that all customers are waited on in a courteous and efficient manner.
* Communicate and perform in a friendly, tactful and professional way at all times.
* Set example as a team player.
* Greets and addresses recurring customers by first and last name.
*Stewardship:*
* Charges mail order and courier prescriptions out through pharmacy software.
* Counts register contents upon open and close of business day.
* Remains within standard of 0.005 times the amount of sales to determine the overage and shortage of the cashier drawer. (Example sales $1000.00, $1000.00 x 0.005= $5.00).
* Closes register upon end of business day, to include: drawer declaration and reconciliation.
*QUALIFICATIONS REQUIRED:*
* Must have a High School Diploma or a GED.
* Excellent communication skills and ability to successfully interact with customers and associates.
* Two years of cashier experience.
* Good organizational skills and the ability to work independently.
*PHYSICAL DEMANDS:*
* Ability to stand for eight hours.
* Ability to lift up to thirty pounds.
* Repetitive use of hands and fingers. Good hand and wrist dexterity to enable typing and/or computer work for 8-10 hours a day.
* Ability to work in noisy atmosphere, ability to handle frequent interruptions, and ability to adapt to changes in workload and workflow.
*MENTAL DEMANDS:*
* Ability to read and write at a high school level.
* Ability to work independently.
* Ability to multi-task while not compromising efficiency.
**Job:** **Clerical Support*
**Organization:** **Holmes Regional Medical Center*
**Title:** *Pharmacy Cashier - Family Pharmacy*
**Location:** *Florida - Brevard County-Melbourne*
**Requisition ID:** *076867*
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