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What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary:

The Pharmacy Coordinator plays a pivotal role by scheduling deliveries and processing prescription medications in collaboration with Pharmacists to ensure the accurate dispensing of medications to patients. The Team Lead (B5) role is a successor role for the Pharmacy Coodinator role, as well as back-ups for the other Coordinator roles as required

Specific Responsibilities:Provide exemplary customer service that meets the standards of McKesson Canada; customer interaction is done via phone and emailBilling prescriptions through pharmacy software, ensuring all required documentation is adequate and appropriate, including (but not limited to) accounts receivables, dosage and dosing intervals, third-party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, and assignment of benefitsCreating patient files in pharmacy softwareManaging site calendars, appointment changes, dispensing, and shipping schedulesAccurately dispensing medications to ensure arrival at the appropriate destination on timeConducting patient follow-up calls for outstanding accounts, ensuring that all medical questions are referred to a PharmacistAdherence to all relevant guidelines, including the established Standard Operating Procedures and all applicable regulatory requirementsInventory management and reconciliationEffective communication with both external and internal contactsDeveloping and maintaining professional relationships with healthcare professionals, reimbursement coordinators, infusion coordinators, provincial ministries of health, and private payersAccurate data entry into various systemsLiaison between insurance plans and physicians directly to ensure all necessary paperwork and information is provided to the patient's plan for coverage reviewUnderstanding, and resolving third-party billing issues for high-dollar value productsThoroughly and accurately completing paperwork regarding the processing of materialsOther duties as assigned

Key Requirements:

Knowledge

Knowledge of NLPDP, third-party insurance plans, and pharmacy software ( Kroll)Proficiency in Windows environment and MS OfficeSecondary School Diploma

Skills

Exceptional organizational and multitasking abilitiesTechnical skills for successful medication dispensingEffective communication skillsAbility to work under pressure and meet tight deadlinesCustomer serviceTeamworkUnderstanding unique medications and patient needsProblem solvingInterpersonal skillsPatient advocacyDecision makingCollaboration

Abilities

Quick learner in fast-paced environmentProblem-solving and team playerSelf-starting and independent work style

Experiences

1-3+ years of retail pharmacy experience

Supervision and Communication:Communication: Strong oral and written communication skillsDirect Reports: N/A

What you gain in the role:

Knowledge:  Diverse billing knowledge within specialty pharmacy settingSkills and Abilities: Multitasking, organizational skills, specialty pharmacy specific softwareExperiences:  working with various cross functional teams

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$39,100 - $65,100

McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

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