In this role, you will be trained to perform entry-level customer service work. This involves providing external customer service support by receiving and responding to information and/or program service inquiries. Works under close supervision with specific tasks assigned for completion. Representatives must display the qualities of customer service, professionalism, patience, and a people–first attitude with each task performed. Candidate must complete a 4-week course of training and education with a focus on general healthcare processes related to becoming a Health Care Associate at AssistRx. Content is focused on rules and regulations pertaining to handling the patient's Protected Health Information (PHI), Pharmacy Benefit Structure, and understanding the similarities and differences between Commercial Insurance and Government Insurance programs.

Job Details:

Compensation: $19/HR + Shift Differential Location: 9400 Southpark Loop |SUITE 200  | Orlando, FL 32819 Schedules: M-F 11-8pm EST Mon-Wed and Friday: 10:30am-7:30pm, Saturday: 9:00am-5:30pm, OFF: Sunday and Thursday Wed-Sun: 9:00am-5:30pm OFF: Monday and Tuesday Mon- Fri 9:00 am to 6:00 pm  Remote: Work From Home after 120 Days Start: ASAP