UPMC Corporate Quality is hiring a Pharmacy Information Systems Admin to join our team! This role will primarily work standard business hours Monday through Friday. At times, the role will assist with on call coverage and weekend needs based on projects. The role will have the opportunity for a hybrid schedule which does include local travel. Travel needs will be based on projects and will be locally as well as occasional travel to UPMC Williamsport, UPMC Harrisburg and UPMC Hamot. The primary purpose of this role is to ensure the effective operation and continuous improvement of the department's information systems, with a strong focus on customer service and teamwork. The role involves coordinating data management activities, providing technical/operational support, and maintaining productive relationships with healthcare team members and external vendors. The position also emphasizes personal development, quality improvement, and fostering a positive team environment. Do you have at least three years of experience with computer information systems in pharmacy? If so, this could be the next step in your career. Apply today! **Responsibilities:** + Seeks increased responsibilities. + Exhibits sound and accurate judgment. + Makes decisions based on situational assessment. + Undertakes self-development activities. + Achieves customer services. + Display a caring, courteous, respectful and enthusiastic attitude to all customers. + Respond to all customer interactions in a manner reflective of the ten steps to effective customer relation. + Communicates effectively and concisely with all members of the healthcare team, verbally and in writing. + Exhibits good listening skills. + Coordinates activities to compile, organize and input data into the computer program. + Makes decisions regarding interfaces, data base structure, equipment and communications protocols. + Prepares and reviews records of reports of production. + Maintains productive, collaborative relationships with physicians, departmental managers and others in the clinical leadership roles to achieve short and long term goals of related programs in clinical services. + Participates on committees as appointed. + Provide prompt guidance and support to system users and computer operators to resolve technical problems to ensure continued service to users. Works in conjunction with company representatives to monitor and maintain data integrity and system operations and upgrades. + Act as a liaison between the department, ISD and vendors. + Advise/assist in the development and monitoring of department information system. + Demonstrates interpersonal skills. + Exhibits tact, consideration and tolerance for interpersonal differences. + Displays positive outlook and pleasant demeanor. + Cooperates with other members of the healthcare team. + Develops teamwork. + Exhibits objectivity and openness to other views, accepts criticism and feedback. + Contributes to building a positive team spirit be assisting co-workers and offering assistance on an ongoing basis. + Puts success of team above own interests. + Responsible for developing and monitoring the department information system which includes installing, testing, analyzing and maintaining systems and system module to meet user needs. + Ensures proper operations to all pharmacy information systems to include providing for integrity of system security, training, troubleshooting and follow up of problems. + Responsible for coordination of hardware placement through out the department. + Evaluates systems and modules to recommend improvements based on users need. + Participates in quality improvement activities. + Looks continually for opportunities to improve processes and systems. + Performs job junctions thoroughly and accurately. Displays commitment to service improvement. + Bachelors degree in computer science, management information systems or other IS related field preferred. + Three to five years experience with computer information systems in a pharmacy required. + Ability to communicate with all levels of personnel including physicians. + General computer and / or PC experience. + Requires outstanding ability to work independently towards general goals + Creating and writing management reports. **Licensure, Certifications, and Clearances:** + Certified Pharmacy Technician (CPhT) preferred + Valid Driver's License required **UPMC is an Equal Opportunity Employer/Disability/Veteran**